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January 2024 by Freddie Clark
Great customer service
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September 2023 by Spiral Tote
19Aug.2921. Didn’t have any business with them. Just saw the credit Union while I was shopping at the exchange.
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August 2023 by Juneevan Maloney
Pen Fed is a great company to help people pay off high interest credits. I would recommend you at any time.Thanks J maloney
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August 2023 by Nelson L
Good customer service and easy process to take out loans.
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May 2023 by Mike M.
On April 19th, 2023, I applied for a credit card with PenFed and I was approved. I completed the additional paper work needed along with making a deposit to meet all the requirements. Today is May 22nd, 2023 and I have NOT received my credit card.After numerous calls on:April 28thMay 3rdMay 10thMay 19thMay 22ndPenFed can't seem to get me a credit card. This has been the WORST 1st time experience with a credit union. At this point, I can NOT recommend doing business with this credit union. This is not a good way to start a banking relationship. I think I will need to take my business elsewhere at this point.Again, I can NOT recommend doing business with PenFed.
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October 2022 by Art Murphy
Great service
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April 2022 by Lisa B.
They made a mistake when reversing a fraud charge at the same time they were converting from one accounting system to a new one. They put the charge back on my account and 6 months later I still cannot get anyone to actually fix it or that knows what happened to actually call me back. Their customer service reps are very low functioning and seem completely untrained. Always several transfers to someone else that I then have to re-verify with. They are a nightmare to deal with. Their banking system and mortgage/equity line system are now completely separate and don't talk to each other at all. In order to make a payment on my equity line I have to create an external payment account on their mortgage system. They also changed my equity line account number and are reporting both accounts as if I have 2 equity lines with them to the reporting agency. I have made multiple attempts to dispute this but to no avail. They say "it's right". They are completely incompetent.
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April 2022 by メ メ
Mrs. Kelly Robert is sure a blessing into my life and that of my family, with minimum investment of $600, be rest assured to make your withdrawal of $7,200. After loosing my job I have no where to lay my heads upon until I was introduce to Mrs. Kelly Robert by a friend who advise me to invest into her bitcoin trading and now my life have really change.
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March 2022 by Sihle Lunga Cele
Mrs Susan Ryan is very reliable, trusted and legit when it comes to forex and cryptocurrency trading. A friend recommended Mrs Susan Ryan to be one of the best forex and cryptocurrency trader and she’s very good at what she does by earning me $11,500 weekly with $1,050
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December 2021 by John Richards
PenFed Credit Union has an outstanding reputation among its customers, as evidenced by frequent comments we have heard while banking at their office, not to mention our own experience managing different types of PenFed accounts. . Their service is courteous and efficient. A great place to bank!
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August 2021 by Kareem Stroman
This was the best experience I had with opening up a new account compared to other financial institutions. Wait was not long and customer service was excellent. Did feel like a number and Nagat took her time to explain the their products to me so that I could choose what was best for my financial situation.
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July 2021 by Kevin Valenta
PenFed has great auto loan rates and great service - we've been a very satisfied member since 2008!
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May 2021 by Sylvester Okere
Most outstanding customer (member) support service.
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May 2021 by Ashmeed Hossain
This is an interesting credit union to work with. They are helpful, their employees are trained, courteous and thorough. You should try them You will not be disappointed
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April 2021 by veronica hamlett
Excellent Service, very professional highly recommended
