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October 2023 by Matthew McCune
Brought my truck in to get 2 ball joints replaced. After waiting 4 days the Lead Mechanic came back and said it needed work on the opposite side of the suspension as well. He refused to do any work unless everything was done in one package. So he basically tried to blackmail me into working on my truck. Don't waste your time here, use a different shop in the area. However the guy at the counter was polite and apologetic. Worst Lead Mechanic I have ever seen. Avoid this location!!!
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October 2023 by Jeff Butts
Prices are fair place is clean bathroom are clean. Staff is nice . Need tires I would recommend them anytime.
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October 2023 by Slade Smith
Great work , Great people , Great price highly suggest getting any exhaust work done here
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October 2023 by Tre Bassett
Must go to this store and see jessica , shes a wonderful lady and WILL take care of you!!
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August 2023 by Debbie B.
Please if you value your vehicle do not take it here. The only reason we went here was because we thought Bobby still owned it. Our vehicle was damaged while getting tires and it was a living nightmare trying to get money from them to pay for repairs. I would not EVER go back there again.
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August 2023 by Savanah B.
DO NOT go to Bobbys downtown the brake on the top was my brake. The brake on the bottom is what was replaced. They told me twice that there was nothing wrong with my brakes. I have a 10-year-old son I could've gotten into an accident! All because they were too lazy to take off the tire to see if the inner part of the brakes needed to be done
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August 2023 by Joe V.
Brought my car in for oil change. 200 miles later engine started rattling. Parked car on side of the road, checked oil, 4 guards low. Oil pumping out the top of the oil filter. Engine covered in oil. Put 4 quarts of oil in it and returned it to Bobby's. Found that they twisted the o ring on the filter. Now the engine is rattling on startup periodically. Took it back they kept it two days and said they checked it and didn't hear anything, I went to start it and it rattled. The manager is rude and condensing and is treating me like it's my fault not his. Oil change 101. Change oil check level bring up to operating temp. Check plug and filter for leaks. Wife said she smelled oil when. She picked it up.my family has used Bobby's for over 30 years for all my tires and oil changes and service work on my granddaughters car. You've lost my trust and my business. I guess my next stop is at my lawyers since the manager told me if that was what I needed to do, do it. Don't trust your car to these people.
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August 2023 by Rusty W.
I have taken my car to Bobby's on and off for over 3 years and have never had a problem. Both places have worked on my car without anything going wrong after being serviced. The management team always lets you know in advance what is wrong with you car and cost, mechanics always takes care ofany problem you have. The prices are very reasonable and much cheaper than in the tidewater area. I will always take my car there to be serviced. I would give them 10 stars if I could. Thank you guys, you do a great job.Rusty WheatonLas Vegas, NV and Chesapeake, VA.Go Packers and Bears
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June 2023 by Michael Rhodes
I was in the market for new wheels and tires for my truck. I was in the area and decided to stop in and see what Bobby's had to offer. Will, the salesman was able to sell me the wheels and tires that I wanted at a price I couldn't turn down and I was more than happy to give my money to a local company instead of taking my chances with ordering them online. The customer service that Will provided was superb and needs to be recognized.
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June 2023 by Danette Labrecque
Every single employee went out of their way to assist me, make me feel comfortable and taken care of...I've never had such a positive customer service experience EVER. I needed to have a tire replaced on a vehicle my husband and I had rented, and of course I needed it done ASAP. Not only did they source the exact model, but they had it mounted and on the vehicle in time for me to return it the following day. They even gave me a 25% discount on the tire, just because! I can't praise these folks enough - it's evident that they operate with character and integrity. I wish they had a branch in NH so I could patronize them regularly!
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May 2023 by Jackie Dinterman
I don’t often go onto Google and post reviews but after experiencing Bobby’s Tire yesterday we had to give a shout out for their service. We were on the start of a 7 state camper trip and had a flat tire on the first day. We had gotten all new tires about 4-5 months ago for our camper so were quite surprised this happened. Thankfully we had a spare tire but my husband wanted to have another one since we have 14 more days to go. I had no idea how to find a reputable place with camper tires on the way to our next campground and state. Thank goodness for Google. I called this company and they said to stop in. They hooked us right up within 15 minutes and were sooo nice! Unfortunately it was around lunchtime also but they still took care of us. Excellent experience! Thank you so much! You guys were a godsend!
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May 2023 by Anthony Barto
My daughter came in with a flat. All you wanted to do was sell her a new tire. Have you ever heard of plugs? I’m not surprised that’s why I don’t go there.
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May 2023 by Allan Griggs
First time in this business. Walked in the door and my presence wasn't even acknowledged. Waited about ten minutes and left. One guy behind the counter was doing nothing. Looked right at me. I knew then I wasn't spending my money here.
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May 2023 by Tamy C.
Not at all like they used to be. One star says it all, they actually deserve no stars. Don't waste your time with this place.
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April 2023 by Jennifer Talbott
Excellent customer service! Great prices and work! They've gained a new customer and I will be recommending them to friends and family.
