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April 2024 by Manny Arvizu
Waiting 30 minutes while everyone is walking around lost making convo and it wasn't even busy. 3 people max made one poor man walk away. get new help. sorry people. Zero work ethic. Don't hire clowns 4/21/24 7:30pm-8:00pm
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April 2024 by Sara
Great location. Food was fast and hot. I could hear the staff actually communicating with each other about the orders coming in.
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April 2024 by cass blake
Food's good but customer service destroyed the enjoyment. Cashier cussing in front of customers and just general bad attitude. If not for the fact there wasn't anything else would have walked out. Wouldn't last if not for being in Loves Truck Stop.
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April 2024 by Sabrina Wellington
My drive thru experience was pleasant. I was told before ordering chicken that it was a wait so I said how long. It wasn't long until I received some hot chicken. I was greeted, made my purchase but the male cashier put my card on the counter, than handed it to me. Very strange? instead of giving it to me after he swiped the card. Another male spoke ask me how was I doing & my food will be up shortly & ask me if I needed anything else. I wasn't thinking, I could have gotten sauce but I said no. Another male spoke, then my food came. Then my tea shortly thereafter. It seemed everything had to be made. However, it was worth my wait. After getting home to eat my food a piece of chicken wasn't fully cooked at the end. I'm thinking it may have been up from the fryer. I microwaved it. However, I enjoyed my meal. I did tried to order from the app but it kept taking me to Suffolk but I managed to select Franklin by cutting on my location. I would be nice to get point for ordering. Thanks for my experience 03/06/2024
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April 2024 by DeyJon Wilson
Chicken sandwich was not fresh at all. And the young lady that was at the register might have been in a rush but she damm near threw the money back in my hand
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March 2024 by Clara Conner
Very unprofessional and the staff had ZERO time management, the girl kept asking us what we got even though the ticket was in front of her face and she STILL forgot a food item, we didn't go back since our 30 minute DOT break was almost up (not trucker friendly) so we won't be back to get food here
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March 2024 by Dominick Justave
Dirty inside, food was dry and no flavor, workers were had poor
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March 2024 by YT CLG wolfy
Horrible experience. Order called in. Arrived at given time and order wasn't ready. No one seemed to know about our order except the manager. We got a 20 piece meal plus a pimento cheese. None of the sides containers were full, some only halfway. We were supposed to get 10 biscuits and got none. None of the associates seemed to know what pimento cheese was. It was $6.99 and they put it in the tiniest container they could find.
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March 2024 by Paige Dunlow
Cashier left with customers standing in line to go to bathroom to take off clothes. Nobody stepped up to wait on us standing in line. Didn't get whole order, had to go back to get what was left out of our order. Poor customer
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February 2024 by Timothy Martin
Service was extremely slow at drive thru only two vehicles in front of me. After finally taking order eventually getting to window had to wait on food. Got down road and order was not correct, if this is the way you do business why don't you lock doors and go home. Employees act as if they don't want to be there anyway.
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February 2024 by Daniel Brungs
Chicken was so bad it was been in a heat lamp too
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February 2024 by gareth crosby
It's in a loves truck stop but still a nice place... We enjoyed it tonight, well done...!!!!
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January 2024 by Valeria Pitol Páez
They always take too long to give the food! And the staff is not
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January 2024 by Rebecca Shipp
The food has always been great. The service was a bit slow until the manager walked in and he got it moving.
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January 2024 by Philip McPherson
Staff is getting better at delivering the right order.
