United States Postal Service
Post OfficesHours:
519 N Main St, Franklin VA 23851 Hours
Monday
8:30AM - 12:30PM
1:30 - 5PM
Tuesday
8:30AM - 12:30PM
1:30 - 5PM
Wednesday
8:30AM - 12:30PM
1:30 - 5PM
Thursday
1:30 - 5PM
8:30AM - 12:30PM
Friday
8:30AM - 12:30PM
1:30 - 5PM
About United States Postal Service
The United States Postal Service provides secure, reliable, and affordable mail and package delivery. This local Post Office is noted for having employees who deliver phenomenal and great customer service. Specific staff members are recognized for being tremendous, absolute best, helpful, kind, understanding, patient, professional, and respectful. They handle issues with the utmost respect and urgency, going above and beyond to solve problems. These employees help find lost packages, get to the bottom of delivery issues, and treat customers with care even in stressful situations. While some past experiences have been described as awful, the current management and staff offer wonderful service. They make customers feel heard and assisted, turning difficult situations into positive resolutions. The commitment of these individuals provides a hopeful and improved customer experience at this location.
Most Recent Reviews
August 2024
My package was lost on the destination. Mrs Crystal contacted them and ask to help me out. They reached to me and are investigating. Thank you to Franklin Post office for your help. Now I will wait the answer from the other end. I hope it would be as good as I had in Franklin.
May 2024
Crystal/Krystal from the post office in Franklin, Virginia was the absolute best. I had a problem with a package delivery and she helped me find it. I am very appreciative to her
April 2022
I like to get there as soon as the doors open. If there's a long line in the afternoon some of the employees have a rude attitude.
More Comments(22)
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