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November 2023 by Tommy M.
Do not go to advance auto transmission at 429 Wallace street,Fredericksburg va. Or the so called new owners. I had my trans worked on Two weeks ago and it started doing the same thing. Took it to another shop to have t looked at. My transmission was not the same or my transmission pan , the one one there now is scuffed up from being dragged on the ground. Trans tube was broken loose. No fluid on the stick. And sludge all over outside of transmission like from a junk yard.my motor had no leaks on the back of the motor. Oil sludge all over transmission in that area. Talked to the new owner and was told the old owner screwed you not me. I'm not liable.DO NOT GO TO THIS BUILDING UNDER ANY TRANSMISSION SHOP NAME. I GOT SCREWED.
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May 2023 by Susan Bowen
I was quoted $ 356.00 on my transmission automatic fluid change, with filter kit. Mercedes e350 4 matic 2011. Full price at time of finish $650.00 minus military discount $550.00
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May 2023 by Yomi O.
Listen to the 1 star reviews, they probably interacted with the owner Mark. This guys is a vulture and worst kind of used car sales man. After a week's worth of run around calling for information only to be told "tomorrow" with no follow up, I told them to not do anything else on my truck and that I would take it some where else. Mark then tried to charge me overcharge me for work that just an hour earlier hadn't been started part of which was an extra $300 for transmission fluid and gaskets to get my truck back. Thinking he had me stuck, he quoted me $7,800 to rebuild my transmission al cart, including a torque converter for $999(MSRP $750), Reprograming for $350( listed at .3hr labor), Fluids and gasket for the aforementioned $300, and a $3500 rebuilt "in house transmission", plus labor. All while telling me not to trust Ford's rebuild process, he would use "heavy duty" parts that are better then anything Ford would provide, and pushing his in house financing. Everything he said dripped of cheap sales tactics and empty promises. After I making it clear I didn't want to do business with him, the insults started. Calling me "ignorant", telling me I was "full of sh!t", and even calling me a "F$cking @sshole" under his breath as he hung up. Trying to salvage the sale, he called and texted me several times before I had my truck towed slashing his number all the way down to an even $5000. After some digging, this job was worth about the $5000 he settled at, but after the above interaction, there's no way I could trust he would fix the problem nor did I want to give my business to someone behaving in such an unprofessional manor who tried to upcharge me 35%. I wish I had saw the other reviews first. My experience appears to be the rule, not the exception.
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April 2023 by Elizabeth Bays
These guys took one year, one month and thirteen days to fix our transmission.Service: Transmission repair
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March 2023 by Nichalos Van Dam
Left the vehicle to be repaired said he would have it in one week, almost immediately he started nickel and dime Every little extra thing he possibly could to increase the cost of the job, and three weeks later still hadn’t touched it nor removed the trans. pull the exhaust off and said the exhaust parts that were guaranteed OEM and to fit the car so that my components would not fit. Lied and said the rear catalytic converters were bad, I feel sorry for somebody who doesn’t have a basic understanding of mechanical things because this person will absolutely take advantage of youServices: Exhaust
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March 2023 by Priya Bissoon Sankar
Was charged for a transmission rebuild and the car didn’t even work for 24 hours! The issue was not fixed and more issues have occurred. Would not recommend.
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February 2023 by maxx banks
Good people they know there stuff. The manager is a Professional and so is the whole staff. The technical guys are perfectionist.
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February 2023 by Greyson De Saye
Outstanding place Super nice folks Great prices! Food was very good. God Bless.
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January 2023 by Junky Removali
DONT DO BUSINESS WITH THESE CROOKS. I originally was quoted $1200 worse case scenario and free towing. Today I spoke to "JIM" and he told me the rebuild of my transmission would be $2900. I decided not to let them rebuild my transmission and I wanted the vehicle towed back to where it was parked at. "JIM" tells me the towing is $195 each way from Cheles Towing in Richmond VA. "JIM" the liar even tells me after I questioned the towing price "he wishes he could get the towing for cheaper but the price of gas is high", lol "JIM" is a clown. I Called Cheles Towing and was told the towing would cost me $110. I then called back and spoke to "JIM" and he told me they charge him more for after hours. I then called Cheles towing back and they told me its the same price for after hours and I even asked them did they charge ADVANCED AUTO TRANSMISSION $195 for picking up my vehicle and they told me NO. LISTEN TO ME!!! DONT FOOL WITH THESE PEOPLE. THEY ARE A JOKE AND I WILL PERSONALLY GO OUT OF MY WAY TO GET THE WORD OUT. ITS A SCAM!!! HE MAKES MONEY FROM THE "FREE TOWING" AFTER THEY GIVE YOU A HIGHER PRICE THEN ORIGINALLY QUOTED AND YOU DECIDE NOT TO LET THEM DO THE WORK, YOU HAVE TO PAY THE INFLATED TOWING FEE OF $195. THERE GONNA WISH THEY DIDNT SCAM ME!!!Service: Transmission
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August 2022 by Kaylie Brochu
I will say, I’ve seen great reviews about their performance, but their business and personal relationship aspects are lacking. I dislike the way the handle customers who try to call and there is nobody there to pick up the phone. Their communication is awful.Service: Transmission
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March 2022 by Kibbee Green
Fast excellent work! Pricing is the best in the area! I RECOMMEND you try advanced and see for yourself....
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November 2021 by Strong Movers
ESTAFADORESCheated. ????????my truck is in a workshop for transmission repair (warranty) it happens that the truck has been in the workshop for 6 months and they have not repaired it. # They decided to remove the truck from the commercial space and park it on the main street. without telling me. and on July 5 a vehicle (unknown) crashed my truck. there is a police report and a report number. the shop claimed that they would be responsible for the damages. but the truth is that the truck is still abandoned. # 3 I keep getting $ 25 parking tickets every 10 daysscammers
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August 2021 by sam beyen
Great people..manager was professional
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March 2021 by Byron Sorrell
Had an excellent experience with the shop. Took my Audi there after being quoted $1600 by another shop. Turns out all I needed was a line replaced. They fixed my car within 24 hours for under $300. Did a great job and we’re honest not trying to price gouge me. Would definitely use their service again.
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March 2021 by Marquise Roberts
Brought my transmission out of my truck (1998 GMC K2500, 6.5L Diesel) to be rebuilt, and was told one price on the phone, than was called to inform to the completion of the rebuild & ended up being way more than quoted. $2395. When I picked up the transmission, the dipstick & dipstick tube were nowhere to be found. asked about it, stated it didn't come with, then after a week of calling/asking about it, I was told they would order me a new one and ship it to me. A month or so later, I still have not received my original OR REPLACEMENT dipstick. These guys are terribly unprofessional and good luck ever getting them on the phone. A month + later, and i've only been able to get them on the phone 3 times.Service: Transmission
