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March 2024 by Thomas G. Delaney
Beth was awesome! She was very polite and respectful. She answered my questions and was very knowledgeable about services.
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February 2024 by Regular Guy (Big A)
The people at this AT&T store have always had excellent customer service all the staff members and managers go above and beyond their duties to help their customers out Highly recommend
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February 2024 by GRANDMA T
Awesome, customer service!!!!
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February 2024 by Tom Sablon
We were having a problem with 1 of our 10 phones concerning voicemail. I brought it to the 9909 Southpoint Parkway AT&Tstore.The specialist "Genesis" was very effective a solving the issue. She, working in tandem "Monte", resolved the issue with this line by installing a new SIM card.-------This store never disappoints.AND THE CROWD GOES WILD!!
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February 2024 by Masha Frolove
I was addressed instantly upon arrival and a solution to my dilemma was resolved within minutes. I appreciated the staff member, Monica, who helped me with my issue and explained everything thoroughly.
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February 2024 by Javinn Turner
Love the great customer service- we was greeted by a phenomenal employee “Monica” we first initially came in looking for a Prepaid wifi services and ended up switching from our current service’s to AT&T it was honestly a good deal we couldn’t resist. And monica was there to help us fromBeginning to the end , she answered any questions or concerns we had , I truely love her personality and she for sure have excellent customer service:) this is why i made the switch :). kuddos to monica keep up the excellent work
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January 2024 by Charles Pitts
You were very very good. You knew the answer to all my questions
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November 2023 by Ed Williams
Right away l was greeted with acceptional zeal. The place was clean and comfortable while waiting. The wait was short and the service helped diagnose what l thought was a virus. It was not a virus but a system update where l fail to restart phone. I left with a good feeling of confidence with AT&T professionals, and it didn't cost a thing.
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November 2023 by Brock B
These guys at Spotsylvania AT&T Y’ALL!! After 17 years of loyalty to Verizon, we walked in just to check for prices/deals for wireless packages. Carlos and Monty were so patient, HELPFUL and a joy to do business with. They helped us save over $100 on our wireless bill. Wonderful people!
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November 2023 by Staysha V
Genesis is a great staff. She helped me get my first iPhone while switching networks. I definitely recommend anyone looking for a new device, accessories or service to ask for Genesis.
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November 2023 by Yasmen Chavis
I have anxiety when doing stuff like this but Carlos made the questions really easy to answer and made the whole experience easier for me 10/10 customer service
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October 2023 by Larry Johnson
My answers to the questions provided were based on the professionalism and care that was given to me during my visit. Often times we take for granted, those individuals who truly care about their jobs and the people they serve. Therefore, I would like to thank Genesis, for being a true and professional sales person.
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October 2023 by Lillian Thomas-Hoffman
Wait was about 7 minutes .The rep was very knowledgeable and outstanding in serving me.Enjoyed my time there.Thank you AC
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October 2023 by Susan Brown
Bethany was our customer service agent. She was fantastic! The phone issue we had was complicated and involved! She stuck to it and got the issue resolved so that we were able to up grade. EXCELLENT AND BEYOND REASONABLE CUSTOMER SERVICE!!
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October 2023 by Angela Myers
Wonder service from the young lady Genesis... I came in needing assistance and she made everything I needed happen and then some... HIGHLY RECOMMEND!!
