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March 2024 by Malcolm Baker
I went to update my account information and I must say the customer service I received from syllas Amponsah was top notch! He was soo welcoming and helpful. My account was updated in no time!. He also got me approved for a credit card. Please acknowledge syllas for his outstanding service.
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March 2024 by Daniel Berquist
This place is terrible. Atms are always broken. Like always for past 10 years
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March 2024 by Megan Phillips
My experience was very nice. I was greeted when I walked in, and thankfully I came in at a good time. I was seated right away and had a very nice man named Richard. He helped me with what I came in for and even helped me with something extra.
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February 2024 by Vidal Bonilla
This locations lobby is avaiable mon-friday 10am-4pm I wasted a whole trip
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February 2024 by Peter Laky
The manager on duty yesterday, Syllas Amponsah, was super helpful. He helped me arrange for purchase and delivery of foreign currency for travel, and then he helped me solve a lockbox problem at another BoA location that I've had for over two years. He was patient, polite and provided rapid and expert help. Best bank I've been to in a long time!
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February 2024 by Kate Polovinkina
Richard is the best BoA worker ever!!Every time I need any help, I go only to himHe is very polite, extra professional and respectful!
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January 2024 by Nicole Butler Hodge
This location is the worst!!! Go anywhere else! My "teller",Vilma, was rude and uncooperative throughout my interaction with her. That was after she spent 5 minutes doing nothing for the guy in front of me who she ultimately blew off and passed to someone else.
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December 2023 by Jason Weber
I am a non account holder here but Bank of America refused to cash a check written off of their Bank claiming it's because of the amount. Went to the website and it does not say anything about they will not cash a check over a certain amount for no account holders
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December 2023 by Berivan Oruçoğlu
No point of making an appointment. Nobody greets you to check in and you wait till the end of times.
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October 2023 by Eric McCrary
Super nice inside and always helpful could us more tellers but other than that amazing
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September 2023 by Jonathan Badger
NOT A DRIVE THRU!!!!!!Also woefully understaffed. This place is not what it used to be. It’s no longer a bank for America- it’s a bank for the banker- and screw the average American. One star is too many.
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July 2023 by Fallmouth Virginia
Very courteous and knowledgeable staff.
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April 2023 by Maltese Makarov Gaming
I just called to get help with a check that a two week hold was placed on and Richard answered the phone. He was disrespectful and gave me attitude for most of the call and kept cutting me off before I could explain the entire situation. Finally I said something about his attitude being disrespectful and I had a second to give some details. Afterwards he asked “You done?” I will be filing a complaint with corporate and most likely be closing my account with them after the numerous bad experiences I’ve had with them.
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January 2023 by Dawn Lohr
Counter atm machine has been broken for months. But cant find out until lengthy wait on line
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October 2022 by Tom Fenton
Quite a line, but it was a Friday afternoon. Opened a second window to help but it was a little slow in coming. Overall pleased and will use again.
