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March 2024 by D'Amata L.
No issues with picking up my order. They almost had all the items in stock, The employee who assisted me was very helpful and kind.
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December 2023 by Betsy B.
Love Bath and Body Works! They have the best sales and a friendly staff! The staff is available for any questions, the store is clean and fully stocked!
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December 2023 by Sara Cebollero
The only reason its getting 2 stars is bc when my husband and i were in there checking out, the manager was super rude and condescending to the guy who was new and made a small mistake at thes register. I felt embarrassed for him. You should treat all your employees with respect.
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December 2023 by Chip H
My partner and I frequent this location, and usually have a fine experience. however, we are now questioning how soon we would likely return to shop here. I will firstly say that I am a retail warrior myself and understand how busy and exhausting this Black Friday weekend can be. While shopping shortly before 6:00 this evening, my partner and I stopped in to do our holiday shopping. While we were browsing, a team member darted abruptly through and around us multiple times, so much so that it verged on feeling bullied. This same team member then went on to tell us that the store was closing in less than five minutes and we needed to take our purchases to the back. We were completely unaware that we were shopping so close to the closing time on a weekend where many of the businesses in the mall were open later for the holiday weekend. And, While this is completely acceptable and normal to ask, she did so in a manner that had a rather aggressive, condescending and impatient tone- so much so that we set our merchandise back on the shelves and left without anything in hand. What is usually a warm and inviting store to go shop was quickly made an uncomfortable and uninviting space.
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December 2023 by Nicole Fortune
If I could give them 0 stars for their lack of customer service, I would.The culture is very blah everytime the store manager is working.Today, I went to pick up my online order in store since I'd received a text with details stating that my order was ready.I get in there. She has NO pleasant greeting, no smile, nothing.I give her my order # 5 times, and she can't find my order. Ok, fine.An employee comes over to help her, the manager, and she just walks away, saying, "You handle this!!!"Turns out my order was shipped to my home instead. Even though online, I clicked in store pick up AND got 2 texts stating my order was ready for pick up IN STORE.The team member explains that this error has been very common in the past few weeks.Ok, none of this is the managers' oe employees' fault, but a simple apology for the inconvenience would have been nice.She states that at the end of our conversation, I should call customer service.Find someone to run your store who cares about your customers and can boost her team's spirit!!
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November 2023 by Bonnie Martin
Love this place. Always have new and beautiful products.
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October 2023 by Heather B.
Employees are more interested in talking to each other then answering questions.
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September 2023 by shontell ezzell
Omg this is by far the worse bath and body works only when she’s working there. the manager with the long black curly hair with glasses that always where a black mask is soo rude she ripped up my coupon for a free hand sanitizer and didn’t give me the sanitizer after she rips it up goes and ask me if I still want it….how d*** are u lady? She is so unprofessional and really rude and nasty torwards me and this is not the first time. Everyone else is Amazing keep up the good work but this lady right here needs to step down from management ASAP
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August 2023 by T B (Scout Master)
Really like BBW great customer support system along with beautiful products
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July 2023 by Kristi Riley
I abolutely love this store. They have such a good selction of body washes, creams, and oils. I love that they sell Aromatherapy Eucalyptus + Spearmint cream. The scent is to die for and makes you go to sleep faster. The lavender one is also really good. The sales associates are friendly and not pushy. Carmen is the best when it comes to helping you find your products. She's full of personality and goes out of her way to help out the customers.
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July 2023 by Marie
Employees are always helpful and nice! Displays are always stocked up and organized.
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July 2023 by Mr Robb
This is one of the few remaining Back and Body Hurt stores as they are starting to close some.The mens selection of fragrance s are wide and varied. I purchased the Soap and deodorant which came in handy 24 hrs later after adult toy play.
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July 2023 by Angel Dowdy
Love this place always has great products and friendly employees
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May 2023 by Pam Rodriguez
How can you not love Bath and Body Works! The personnel here are very helpful and friendly!
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April 2023 by LeTesha Clarke
I just ❤️ their 3 wick candles. And also their hand soaps and lotions. I have too many candles and soaps, and I'm still buying!