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December 2023 by Julie Ray
I went in to get something notarized and received awful customer service. Very rude and nasty about it and then the teller refused to notarize a simple letter.
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September 2023 by Machine Man
Do NOT go to this branch!! They are slower than whale snot in the dead of winter!!
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August 2023 by Ana Zambrana
The lack of customer service we experienced was not just once. Reason why I’m writing this review. Seems like many of the employees want to do the bare minimum and are not one bit sincere when they turn you away and say they’re “sorry”. A notary service as a customer should be honored and not have conditions. The teller that “helped” us was quick to tell us “no” we can’t do that, forcing us to pay for the same service elsewhere. I’m very disappointed with this branch staff. Very unfortunate, specially when we’ve been customers for many, many years.
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July 2023 by Melissa Kelleher
It’s been my mothers bank for decades. Back when they were BB&T. Great branch! Everyone there is very helpful!
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October 2022 by Dawn Barter
Standing in line with one teller.7 people in line.
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August 2022 by J W
Really don't like the new bank. Customer service has really dropped when BB&T sold out. Will be switching banks after 20 years. Not looking forward to this.
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March 2021 by Ashley Hamilton
Extremely unprofessional customer service. Literally argued with customer about something she had no understanding about yet could not transfer to someone who might be able to help.
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October 2018 by J Wollschlager
I would have given 5 stars because I've always had terrific service here and I feel I know the tellers, and I like them. That said, my middle daughter has a difficult time trying to cash her check. It is always a hassle she says, and I'm not impressed. The five of us have accounts there and I want my kids to feel they belong to this bank and are welcome, which has not been the case yet. In trying to secure future customers, they could improve.
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December 2017 by Marvin Clemons
Don't like that you have to pay $8 to cash a check.
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June 2016 by Hunter Keiser
Very helpful staff here