-
March 2024 by Jasmin Williams
I am a major book worm and literally have memberships to all book stores. The staff at the store is amazing but the STORE ITSELF has the most basic selection I’ve ever seen. I have gone in the past two months waiting for them to restock my favorite manga’s with no luck. So I thought going online to order it would be a cinch but it was not. The wrong address was entered in so I wanted to update the information but because they already processed my payment it would not allow it, which is crazy because I have things delivered from other countries and don’t have this many issues with their websites. I then receive an email from their help desk which was not helpful because i was requested to provide my correct address and the hyperlink sent in the email takes me to the employee help desk log in. So I have no way of getting the books I ordered or processing a return so I’m out money and merchandise. I’m very unhappy and will not be returning to this store nor will I be renewing my membership.
-
February 2024 by S H
I lost my receipt to fill out the survey for the wonderful cashier that checked me out. Kelly is fantastic and has such great energy. She was very polite and efficient and can't wait to visit this location. 10/10 customer service in my opinion.
-
February 2024 by Emini Olorun
Excellent selection of graphic novels! Love the atmosphere as well
-
February 2024 by Jorge Torres
Many choices to choose from. Books, collector's items, Pops, toys, etc
-
February 2024 by Brad Seagle
Ok unless you want a technical book
-
February 2024 by Melissa P.
Very clean and organized. Friendly, helpful staff and a convenient location right off the exit. Nice barista area too.
-
February 2024 by Kenny Franklin
I really like their magazine selection.
-
February 2024 by Keggy 13
I can't read but my wife can and she loves coming here. I would assume this is a good book store.
-
December 2023 by Hollye Brown
The aisles are nice and wide enough to accommodate a knee scooter or wheelchair. The coffee shop has excellent regular coffee with creamer!
-
December 2023 by Jessica Newkirk
They definitely have a bit of everything. Staff was very helpful. Make sure you carry a tote bag because they are bagless. They do offer totes the small one were like $2 and the bigger ones are $5.
-
December 2023 by Heather Posey
The kids love going here. Now since they have gotten older their love for books have expanded. Great prices and amazing book selections.
-
November 2023 by Liam
A nice book store. The atmosphere is great and it's usually pretty quiet. Good selection of books, board games, and music. Prices are a bit steep
-
November 2023 by Mailise
I was told to attend the midnight release for a book I had to ourchase a voucher to receive the book being released. I did not realize that I had been given a damaged boom until the next morning. When i went back to the store to return the damaged book, the store manager refused to allow me to the return the book. Go to Barnes and Nobles or Target instead. This location and its staff do not care about its patrons.
-
October 2023 by Anthony Carter
I love this BAM. It's carefully tucked away in a giant shopping center & has a great selection of New / Used stock. I've seen a good number of surprise discounts in manga and business subjects as well.It's fine if you don't want to go;I kind of need this place to remain a secret ?
-
September 2023 by Evin
I always end up spending too much money buying books and manga here. They have many different genres and games, as well as a coffee shop in the store. The employees are friendly and very helpful. It is always clean and comforting.
