-
April 2023 by motherof222193
If I could give a zero star I would . I was charged more than double the price on the Sims card that did not even work for my phone service and it’s not a legit store for my phone company a $10 Sims card cost me $26 from the store phone service for boost mobile
-
March 2022 by Crawferd Cartel
Cashier: Hkakafiya (avoid at all cost)I called to verify they had a phone in stock and was met with a very combative attitude within the first 5 seconds. All I asked was that and the address. Arrived at the store and she wouldn't even acknowledge me for almost a whole minute until she broke the silence with a "what do you want" I had to get her name from a receipt because when I asked she became even more agitated and refused. She then told me the phone I called about was sold already (26 minutes after phone confirmation). Huh? Then she said she'll look for one and "magically" found it...hmmm. Boost Mobile corporate office will be the next I call but why does a paying CUSTOMER (of 5+ years) have to jump through these hoops and deal with such behavior. I think I'll take my family plan elsewhere if I have to deal with this 3rd party nonsense. It was like speaking a bitter ex-lover. Truthfully I would rather deal with a bot. I hope her day gets better but according to these other reviews it's been a record pattern. This is no way to do business if you enjoy making/taking profit. God bless.
-
April 2021 by jose Flores
Great combo deal they offer..
-
April 2021 by Sara
Good customer service
-
March 2021 by Nora J.
Poor service they steal account information in use to hack in the phones and other stuff.
-
January 2021 by Jason K
Wanted to purchase a new phone today. I called this business and the woman that answered had an attitude from the start. Wouldn't tell me the name of the business or her name. Laughed at me when I called her out on it. Lol...I'll spend my money somewhere else. This place is horrible.
-
December 2020 by Stingray J
Wanted to purchase a new phone today. I called this business and the woman that answered had an attitude from the start. Wouldn't tell me the name of the business or her name. Laughed at me when I called her out on it. Lol...I'll spend my money somewhere else. This place is horrible.
-
October 2020 by gordon c.
Unfortunately Dish took over T-mobile and Sprint, now my service is so bad I am looking to change. I complained at this store and they told me that "yes" the service as deteriorated because they are upgrading their Towers, but after 6 weeks I have given up. The 2 Hispanic reps ( male and female) were very rude, unhelpful and unprofessional. They offered no help. Stay away from Boost, no service, no help.
-
September 2020 by E D.
Boost has horrible cellular service. Customer service is poor. Tech support is incompetent. Recommend picking another provider. 0 stars.
-
September 2020 by LeAnne Parker
Helped me out alot!
-
August 2020 by mildred conway
With the pandemic out here..it was too crowded...need to limit customers..maybe 3 at a time..for social distancing..just for everyone 's safety. Otherwise service was great..the young lady was very nice, great customer service. God Bless?..Be safe
-
December 2019 by Roosevelt Simmons
I like to deal people other places they don't know nothing, good customer services
-
November 2019 by Lisa Trobee
Got new phone today here. Love customer service
-
October 2019 by mckenzie tv
Great deals
-
June 2019 by Brandy Weedon
Harry, (Fredericksburg,Va., near Mary Washington Hospital), is hands down THE BEST Boost Mobile owner/representative we have found yet. He resolved my phone issue and answered every question I had regarding my account, without hesitation. He was very polite, knowledgeable, and pleasant to speak with. Had I known his establishment was there sooner, I wouldn't have wasted my time with the rude, unbearable Boostmobile store in the Four Mile Fork shopping center, which is actually closer to my house. Harry has an excellent selection of phones and accessories to choose from as well, including Apple Air-Pods for $40.00!!! I went there with the intention of purchasing a new phone because mine wasn't keeping a charge, well aware of knowing I would be forking out a good bit of $$$ to do so, but my problem was a simple bad charging cord. Thanks to the honesty of Mr. Harry, I left there only spending $12.00! Wow! Thats integrity !!! My family and I will be returning and will recommend Harry to everyone!
