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September 2023 by David Powell
I hate boost . Reception is bad almost everywhere you go.. I couldn't take it anymore so I went
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June 2023 by J Fleet
Saved the day, once again. Glad you are there for the customer
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October 2022 by Osler vazquez bastian
October 3rd 2022, close at 2:30 p.m. don't follow the schedule they post outside
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September 2022 by Amando Estevéz
This store open 11:00 am the Sunday.But they open 12:00 pm that is not good.
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June 2022 by Robert McMullen
Horrible place, language barrier, cashier when she was mistaking my request, got up and walked away saying she will not help me. I stayed until I decided what I wanted, I thanked her and walked out...awful place don't know why people spend their money there
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April 2022 by Shawn Medley
Very nice young lady helped us out and was very fast in doing so.
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May 2021 by Amanda Wagner
Went into the store because my phone shut off to see if they could help turn it back on. He plugged it in and tried to sell me a new phone instead of trying to help me. I explained the phone was fully charged and less than 6 months old.What a joke the customer service is here.
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April 2021 by GORDIE Chamberlain
Sebastian saved me!!! He was sooooo Great fixing my problem. He was professional, polite, helpful, Amazing! Thank you Sebastian!!!
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March 2021 by BE KIND Humble
Sebastian saved me!!! He was sooooo Great fixing my problem. He was professional, polite, helpful, Amazing! Thank you Sebastian!!!
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March 2021 by Sara
If you get the associates to set your phone up you might have to go back because certain apps won't work then they will give you a email for your I phone you should have gotten the day before
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March 2021 by D. E. Baldwin
Awesome store always fast service I love it
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February 2021 by Me
Purchased a plan with this Boost Mobile store almost 4 months ago which came with free phone. My husband and I had chosen the LG Stylo 6 being it had 64gb. WORST phone ever btw. Wish I'd done some research before doing so...I asked the salesman about the shrink-it plan because that's what we had in the past and he told us that Boost Mobile discontinued that plan so I asked why do you have advertisements about the shrink-it plan in your store then! His response was we're in the middle of renovating and just haven't taken the advertisements down yet. Well, that's completely false! I called Boosts main number and explained to them what was told to us by the salesman and he was in shock and said that's not true at all! They still have the pay 6 on time payments and plan will drop to 35.00 a month after so he put us on that plan yesterday... This store should reimburse us the difference back for not telling us the truth about the shrink-it plan and the troubles I've had with the phone since day one.I found all of this out because my phone was acting up and tried to call this store but recording came on saying they don't take calls and to dial 611 and someone will take care of us... While still on the phone with Boost I expained to them that you cannot call that store because they don't take calls there so he put me on hold and tried to call this Boost Mobile store. He was frustrated and said they have to answer calls for all Boost stores Not to mention the day we purchased a plan and chosen the phone we wanted, the salesman activated them and gave them to us. I clicked the stylo pen to pop it out and it got stuck leaving it almost 2 inches out of the phone so I handed my phone back over to him and he tried pulling it out. It came out a little more but wasn't budging after that so he handed me the phone back and said have a nice day. I asked can't you give me a new phone being this one was defective and he said he could not because we had already purchased the phones and said in 7 days to come back and buy the insurance plan for the phone and then it'll be taken care of... My phone has not been working right since we bought them...AVOID this store!!! They scam people into purchasing more expensive plans by telling you Boost Mobile discontinued shrink-it plan. Not true... I'm surprised this store has 4 + stars
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December 2020 by Eileen Mcvicar
Best store in Fredericksburg! every single time that I swap or buy a cell phone they always move all my information from my old phone to the new one I recommend to come to this store always
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September 2020 by GANDHI YOGI
Sebastian saved me!!! He was sooooo Great fixing my problem. He was professional, polite, helpful, Amazing! Thank you Sebastian!!!
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August 2020 by Duncan MacLeod
Poor customer service
