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February 2024 by Dan Simmons
Burke and Herbert, the best secret in DC metro, perhaps down to Richmond VA soon, too?
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February 2024 by Travonte Montivero
Excellent banking branch by far. They are professional and exceptionally trained to help with any financial guidance you may need. I highly recommend their services, the team at this location is nothing short of amazing!!
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July 2023 by Dick W.
To say that the service here is worthless, would be being kind. I called this bank and asked if they had any two-dollar bills which I want to use for my grandson's birthday party. The fellow who answered the call said they had plenty of them. My wife and I drove to the bank. She went in and waited in line, and after about seven minutes met with the teller. My wife said we called earlier and would like to get 10 two-dollar bills. The teller asked if we had an account and my wife said no we didn't. She then was refused service because we didn't have an account with the bank. When I called, the fact I needed an account for this simple transaction was not mentioned. As an aside it is over 90 degrees today and my wife and I are both in our late 70s and drove out to the bank just to be refused service.I was surprised that the Burke & Herbert Bank of Fredericksburg was not considerate. The teller could have taken our $20 bill and given my wife the10 two-dollar bills without much effort and then said "in the future, ma'am, we cannot serve you if you don't have an account here". But no, that was not the solution; the concept of hometown friendly service seems to have gone away at some institutions. We did find another bank which gladly helped us.
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October 2022 by Louis Rodenberg
I recently helped my mother open a new checking account at the Fredericksburg Branch of Burke & Herbert Bank. I was extremely impressed by the amazing customer service. The teller was very helpful and the branch manager went above and beyond and made me feel like a person and not just an account number.Walking into this space, you get the sense of a small town bank - one that has the support and resources of a large, publicly traded financial institution.If you are looking for a new local bank, I highly recommend the Fredericksburg Branch of Burke & Herbert! They offer a personal touch that you just cannot find at a large, national bank.
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May 2022 by wayne loy
Branch manager was great. Personalized service. Would highly recommend
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March 2022 by Steve Wilcox
I have been their numerous times and every time they have gone above and beyond my expectations. I am 100% satisfied with their customer service, Mrs. Zaheer and the teller always greet me with a smile and ready to help me with all my banking issues. I am so satisfied with their service I moved 5 accounts to the Fredericksburg branch. They are a GREAT asset to Burke & Herbert bank in Fredericksburg Va.
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March 2022 by luisa santillo
We use Burke and Herbert Bank since 1979, it is the best!
