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February 2024 by Jaishree Daryanani-Mishra
Extremely rude and unprofessional staff. Doreen absolutely should not be working here. She doesn’t have any sort of customer service or basic etiquette on how to speak to customers.
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January 2024 by Michael Philippe
Stopped by this location to Guage the inventory to see if they had anything new on the racks or different at this center.The store wasn't a mess or overcrowded like some I've been to. I didn't see anything that I wanted, but my daughter found more than a few items that she seemed to like and was happy to have. They have a huge selection for young women and kids at this location, plus this outlet center has plenty of other stores to find what you're looking for.It's definitely a go-to place for all you shopping needs
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December 2023 by AL S
Our first red flag was when around 11:30 we heard that the store was closed, no explanations, just closed when the front of the store and online it shows the store closed at 12. Our second red flag was when we could hear yells from the back of the store when we were walking towards the register, as the manager black lady with green hear was yelling/arguing with a shopper, intense with crazy eyes and tone. Third instead of saying excuse me as she passed by like she had previously done once before, the same green haired lady rubbed her chest on me as she passed by making my pregnant wife extremely upset and rightfully so…. We should do better as people, we should do better as a society.
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December 2023 by C Singletary
This store was clean, well stocked and had the full compliment of cashiers for the holidays. Cashiers were efficient and pleasant.
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December 2023 by Darryl Bines
I decided to shop at Burlington in Virginia! I selected 3 items and then I headed toward the checkout counter. As I arrived I noticed the line was backed up. I was confused because I counted about 25 people in line and it was not moving. The problem was there was only 2 registered open. It was a very bad experience because people in line were complaining. I stood in line for 40 minutes. Before I shop there again it will be after the Christmas Holiday! Please consider hiring more employees during the Holidays!
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November 2023 by essence.studios
Gets one start because it smells like a new store. Overall store was sloppy unorganized same as the old location on plank rd. Not going back ever again. Tried to give them the benefit of the doubt, just not worth it. Based of the presentation of the store they need a new GM Or DM this store is poor quality in everyway.
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October 2023 by Hameed Khalid
Very week management, 2 people in Cashiers section, i spent more than hour to be checked our.The fitting room is always occupied there is no one to manage the customers
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October 2023 by Regina Gordon
My mom and I was shopping at this location just this past Monday. There was only two ladies on the register working as fast as they could bless their hearts the line was so long. Truly amazing ladies!! I want to give thanks and appreciation to Doreen for assisting my mother and I with our purchases. She was extremely pleasant and a joy to be around :)
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October 2023 by Gene Philipp
Selection for what we were looking for (matching suit trousers and coat), insufficient dressing try-on rooms, and long lines at check out did not make for a pleasant experience I'm their new location. Had always had great experiences in previous location. Different place in different times ...
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September 2023 by T Ayers
This store moved to the Central Park location, so I would think it would have more of a wow factor but it did not. However it's still an average store to visit with decent prices.
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September 2023 by kelpsea S
Another customer Harassed me to “take” his mixtape but that is a scam don’t do it. I was pretty rude usually i choose kindness but not today. In general the staff was so sweet but the store is super messy.
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September 2023 by Jamie Gleason
Way cleaner than the last time I visited. This were more organized on the racks as well. They only had one register open, however, which is kind of annoying.
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August 2023 by Steven Ramos
African lady who I believe is the manager is super rude and I can not believe she is the one running this place. Why is she walking around the store bad mouthing guest and than tells me if my kid brakes a toy that is out of the box I have to pay for it. I come here very often but with this type of employ rather go to TJ Max next door there customer service is much better
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August 2023 by Kara Wagstaff
Not impressed. Shoe selection is horrible. Drab cleaner version of the old location.
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July 2023 by Mrs Adams
The store was a mess and they only had 2 cashiers had to stand in line for 50 min. I WONT BE GOING BACK THERE AGAIN IM HANDYCAP AND HAD ALOT OF BAGS TO CARRIE OUT THE STORE THEY SAID I COULDNT TAKE A CART OUT TO MY CAR AND THEY DIDNT HAVE ANYONE TO HELP ME OUT OF THE STORE NEVER IN MY LIFE HAVE I ever heard of such a thing lock the carts wheel so u can't take them out to unload all your bags and some was very heavy.
