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December 2023 by hadeel a
Scammer! I bought a car from them and they reset the ECU. 5 miles in it started I got a check engine light. The coolant was completely empty. I took it to the mechanic and they said it needed a new transmission. When I went back to them they said they wont take it back. Don't buy from them they are scammers and just want your money.
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October 2023 by Brittany Ortiz
Great selection of cars but very misleading regarding maintenance of cars. They only accept cash or finance, no cards (probably because you can dispute a card transaction). I love the car I purchased and it was great the first week. But then realized I didn't look at it close enough before purchasing. I needed 3 new tires. There was a loose ball joint. So on top purchasing a vehicle, I had to pay for tires + an additional $800 for alignment and ball joint replacement within a month of purchase. 2.5 months after purchasing, the battery completely died. After looking at the battery, it was a few years old. Granted, the cars look nice and have good prices, but be careful when looking at any car. Was told everything was good and no issues and the loose ball joint was something that could have been detrimental if I had not caught it. My car is running, no further issues. Just was not expecting to put out an additional $1000+ to fix a car I just purchased nor drive a death trap if I had not taken care of the issues that were not disclosed.
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October 2023 by Crystal O'Neal
Worst place ever they won't answer the phone been tryung to call them. Bought a vw from them told them we thought their wad an oil leak and they said no it has oil on the engine bc we spilled it during the oil change. Not even 60 days in I was told for sure there was 3 leaks and 89 days in my engine was blown so $3200.00 later im out for a used engine bc they lied. Paid $7200 for the car total price. They are liars and scum. I will be reporting them to the BBB and whoever else I can. These ppl are not good ppl.
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October 2023 by DRUMNMJ -
Do not buy from this dealership they sell garbage do not buy warning, warning warning do not buy do not buy you are wasting your money. Do not buy do not buy the place is junk. These guys are thieves, robbers and crooks. They give you false accusations they lie and they must be liberals or Democrats do not trust. These guys. Do not waste your money.
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October 2023 by tommy lee
I bought a Volkswagen minivan that I did test drive briefly and was told it was mechanically sound. I paid cash and didn't get through the first tank of gas before the transmission started acting up. I had the van checked out by a mechanic and it needs to have the transmission replaced. I know it could just be the luck of the draw but I would streer clear of this dealership. They are not reputable.
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September 2023 by Vijayaprakash Balan
Don't Waste of your Money with buy car from this DealershipMy Friend purchased a Nissan Rogue car from this dealership in cash.1) They will give you test drive for only 15 mins2) They will not reduce single penny from the price listed.3) They will not show the Original title.4) Once you pay they will tell title will come in 15 days, but after 1.5 months also title will not come.5) All the car they are selling is having problem and more amount you need to spend after purchase.6) They have trick to run the car for around 100 miles. After 100 miles the Engine light will turn ON. (Transmission failure and cost of repair will be more than $9000)7) Smoking smell will not come while doing test drive but after 1 or 2 day the car will be full of smoking smell.8) Car tyre pressure air also high and its all damaged. After you purchase you need to change the tyre9) They will not pickup the call after sale and no response.10) You need to spend more than you bought the car from this dealership.11) Think after buying the car it runs only 100 miles then car is not drivable(Transmission problem) then how your mind will affect.<br/><br/>My humble request to everyone don't buy the car from this dealership. You hard earned money is totally waste and you will get high BP and tension while see the car. <br/><br/>After seeing this comment I hope no one will see or purchase the car from this dealership.
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September 2023 by karthick selvaraj
Worst, Worst and Worst experience!!!! dont buy a car from them if you want a peace of mind. they never provide title and super worst after sales support. I dont want anyone to suffer like us. Please dont waste your hard earned money.
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September 2023 by Sugadev Velayutham
Worst Customer Service. Stay Away. Rencently, One of my friend brought case with this dealer and car was dead after 2nd days, no reponse from this dealer.
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September 2023 by Nija Claiborne
My daughter purchased a Nissan Altima 2018 from this dealership in cash. We test drove the car within the city and the highway, and there were no issues with the car. One accident had been reported, but we were told there were no issues with the car. Not even within 48 hours of having the vehicle, the check engine light came on, and the vehicle started stalling. The car was taken for a diagnostic at the Nissan dealership, and my daughter was told it was the transmission. She called City Financial Cars and talked to Joshua and the store manager to let them know what had happened . The salesman asked if she had tested driving the car, and she said yes. He said, "Did any lights come on, and she said no, but she had only had the car for 2 days. The salesman then asked if she had purchased a warranty, and she said no because they did not mention a warranty. He then said there was nothing he could do. This is unethical and unprofessional. No one leaves a cardealership after paying 9800.00 in cash for a car only to have to find out you need a transmission 2 days later. The only thing good I have to say about this dealership is that whoever is doing the detailing is definitely making the cars look good for resale. I will be reporting their business practices to the BBB.
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September 2023 by Terri Turner
My husband & daughter surprised me with a Nissan Rogue after my jeep "died." I've had it for a couple weeks. It's clean, runs great, it was price fairly, they say the service & attitude of all the staff was excellent. I absolutely love it!Thank you City Financial. I love my car!Terri
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September 2023 by Ashok Subramani
My brother bought vehicle in this firm and he had issue in the very first day itself with 40 miles down from the store. The store denied to fix that issue and their co operation is not really good. It took almost 2 months to get title for that vehicle. Please be more conscious on customer satisfaction.
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September 2023 by Nagaraj Sangili
I'm not interested to give single star but without star post button not coming up because one of my friend had very very bad experience like this guy sold scrap car which was ran just 40 miles from this robber's place to my friend house then scrap item started to shown original condition like back to back it gave so many problems. My friend called him(Robber) but no response, title got delayed and fake product.Be aware and away from these guy to save money and live stress free life.
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September 2023 by Gu
They are nice in front of you but to get your title or answers they will never return your calls , read only part of the text message and no resolution. Don’t buy from here , take your money ELSEWHERE . If you paid the car in FULL and decide to do your paperwork be sure to walk out with the title the same day to go process your work. Don’t walk out with just a bill of sale and a reassignment . If they refuse to give u a title at that time then cancel buying the car and go elsewhere. Because they shouldn’t be selling a car if they don’t have the title most especially if your processing your own paperwork . Now I’m taking further steps regarding this matter . I’m sure Joshua and Isaiah will read this but not return any phone calls or messages.
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September 2023 by Poongothai Bala
My husband purchased from this dealer He drive test drive only 10mins after he came to home 40miles.it was running only 50miles t and got engine light on. He went to service center and they said transmission gone and have to replace new transmission. My husband tried to reach multiple times the dealer. But they never ever response. Very very worst dealer and scammers. I don’t know how they are survey in the market with selling faulty car. The dealer selling all fault car.List of the issue after purchased car from the dealer in 24 hours1. Engine transmission issue2. Tire inflated which was nail it3. smoked car.Please please don’t purchase the car from this this cheating dealer. They just want selling all faulty car to customer and never fix anything. I don’t want write this much explanation but no one want get he same with experience from this dealer. We earning money with hardship and don’t want to give like this cheating dealer. Please please avoid to go this dealer and spend more money and get good car from good dealer.Definitely they will get punish from the GODS
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August 2023 by Josh Keefe
Terrific dealership! Highly Recommend! We were looking for a good value commuter car, and found City Financial Cars because they had a number of options under 10k that included reliable vehicles (Toyotas, Nissans) with good gas mileage.The dealership is a family-owned business, and the owner runs the dealership with his two sons. They specialize in value-priced cars, with most all of the cars on the lot under 15k. We had a terrific experience and bought a Toyota Prius we were very happy with. We came and took it for a test drive. The next day, in order to make sure it was a good reliable car, the dealership helped me take the car to a local mechanic for an independent pre-purchase inspection (the dealership even dropped the car off for me so I wouldn't have to drive down to do it). The inspection came back showing the car was in good working order, and we purchased it immediately. The dealership went above and beyond to make a great experience. The dealer document fees are low ($299 at the time of this review), and there are no hidden costs---you pay the sticker price + $299 document fee + taxes (4.15% of sale price), title and registration fees ($50) and that's it.After we purchased the car, the owner took it to get it washed for us, and ensured the inside was clean and ready to go.Very happy with the transaction, and we will be back for future car needs. Highly Recommend!!