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July 2024 by K B
Service was pretty quick. Staff friendly and knowledgeable.
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June 2024 by Emma Parker
When I was still working I sent all of our patients to Costco. They consistently have the best prices by far AND you do not need a membership to use the pharmacy.
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June 2024 by Colleen Faini
Staff has almosr always been friendly, professional and helpful. There was a grumpy tech at the cash register a year or more back. She's gone. I go here for almost all of my prescriptions. Their prices are great!
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April 2024 by Kyla Wright
Pharmacist and staff were very dismissive and rude of my questions in regards to my medication. I’ve never been treated so poorly.
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February 2024 by Caren Onks
I have been a customer here for years and for years I have been amazed at how rude and indifferent all the the pharmacists and techs are to its customers. The only kind soul is the lady who works the register. Other Costco pharmacies are not like this. It’s unfortunate that our Costco has to have such a miserable department to work with that makes its customers feel so uncared about.
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October 2023 by Gloria Sharp
You know used Costco Pharmacy for over 30 years. No issues Also helpful and kind. On occasitions not in stock, but they text when it comes in the next afternoon by 1:00pm. Prices still are such a good deal and the last time was surprised when asked about Good RX they sure. Been my go to place for a long time.
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August 2023 by Stephanie Lloyd
Pharmacy staff is excellent. Caring, compassionate, always there to help.
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July 2023 by James Doty
Bait and switch, unfriendly staff. My dog had a Rx that needed to be filled prior to an upcoming surgery. Costco didn’t have enough pills, but since it needed to be started, they did a partial fill. I showed them GoodRx, which listed Costco as the cheapest (which is the only reason I went there for this Rx), went home with the partial fill, and picked up the rest today. They wanted to charge me nearly four times as much as the GoodRx app showed. I showed them the GoodRx again, and I had to go back to prescription drop off for it to be rebilled. The price came down, but still twice what GoodRx said. This has never happened to me before, but the Costco rep said, “these aren’t guaranteed prices, it happens all the time.” It would have been nice if she told me yesterday, then I wouldn’t have had Costco fill it, since Walgreen’s offers it cheaper. But I feel like they knew they could bait me with the partial fill, then gouge me with the higher price. Shame on Costco.Also, the women behind the glass are not helpful, and downright unfriendly. Rolling eyes and snotty attitudes are not appreciated. Costco is becoming less and less appealing to me.
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February 2023 by Samantha Williams
Good prices but rude staff. The way one lady spoke to me was completely uncalled for. I understand they are short staffed but sheesh
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January 2023 by J H.
The worst pharmacy I've ever dealt with. It's almost like they want there to be a problem, especially if you're trying to fill a prescription for a controlled substance. They've actually lectured me then called my doctor to lecture them about prescribing me medication. Not only did I feel grossly judged, but so did my doctor. Seriously, beware.
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September 2022 by T H
I feel like a number here. It's an assembly line. Whether you are dropping off a prescription or picking up you always feel like you are inconveniencing them. They have threatened that because several of our prescriptions are controlled substances that they won't fill any of our prescriptions if we move some to other pharmacies. How is that even legal? So to get a lower price on some we have to fill all of them here. When minor children turn 18 they no longer get membership discounts on medicine even though they are still in high school. I was told they'd have to get their own membership. What 18 year old high school student goes and buys a Costco membership? Some don't even have drivers licenses yet. The worst is that Flu shots are only offered from 11-5 Monday-Friday and if they are able on Saturday. This doesn't make sense as I called other Costco's in the State who all offer them until they close each day. They told me I could make an appointment during that time and I said I don't know how to do that when I work everyday until 5pm. I don't understand how it is acceptable to discriminate against everyone with jobs. Last year we got our flu shots at Costco while we were in Charlottesville and it was a completely different experience. They were friendly and so wonderful. I wish we had that here!
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August 2022 by Sabrina Williams
Quick and polite
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April 2022 by Kayla Southcomb
The staff here is absolutely wonderful! Other pharmacies in the area were rude and unhelpful, and the staff at Costco REALLY stepped up and were relentlessly kind and helpful (specifically Kasey and one other lady who I AM SO SORRY, but I did not catch her name! I will update this when I find out.). I have made the switch for all prescription needs in the future.
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November 2021 by K
I haven't had a problem filling prescriptions here and found the staff helpful and polite. I see some reviews say they take forever to fill them but they give me a time usually after 2pm next day but if you ask for earlier they will offer you a new time.
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December 2020 by Miyeon S
They gave me a hard time over a medication that I was in dire need of. They take forever to fill prescriptions and staff is rude. Lady with clumpy mascara and the other one with thin, brown hair spoke to me rudely when all I wanted was my medicine. My doctor said that she didn’t understand why they would not fill it. It honestly made zero sense, but I’m happy I decided to just have it filled at Walgreens because they were able to do it in 20 minutes.
