CVS Pharmacy is a well-known pharmacy chain that has faced some challenges in recent years, but still provides a generally positive customer experience. The store has seen a lot of changes, including temporary closures, reduced hours, and high staff turnover during the COVID-19 pandemic. This has led to frustration for some customers, with long lines at the pharmacy and delays in filling prescriptions. However, the current pharmacist, Albertina Coleman, is described as great and helpful, although she is often overwhelmed due to the high volume of customers. She has provided valuable advice on medication interactions and helped resolve issues with insurance. Customers appreciate her efforts, but there are concerns that she may not stay if the staffing issues are not addressed. Despite these challenges, the pharmacy is praised for its pleasant atmosphere and friendly staff. Customers are always greeted with a smile, and orders are filled promptly. The pharmacy is also commended for its willingness to prioritize urgent needs, such as quickly fulfilling a prescription for a customer in dental pain. Overall, CVS Pharmacy provides a mixed experience, with excellent service from the pharmacist but ongoing staffing and operational challenges that can lead to frustration for some customers. Hiring more staff could help alleviate the workload and improve the overall customer experience.
The associate at the pharmacy helped me by finding coupons to lower my cost. Great service.
June 2023
Always greeted with a pleasant smile. Pharmacist is very helpful in assisting, orders are filled with the promptness and desire hrkus(39 ⑉ oI I filled f fa I if it.Shut x x. Very pleasant atmosphere.
November 2021
I love this peculiar CVS. The staff is so helpful and nice. There’s generally little to no wait time for prescription drop off or pick up. I always get my questions answered promptly and professionally.
