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January 2024 by Dawn B.
I had a phone problem - more precisely, my 85 year old mother needed to downgrade a phone, I was at my wits end. I walked in, was greeted by Holly, and she spent more than 30 minutes diagnosing and helping solve the issue. She was professional and confident and was able to explain the issue. If you need help, this is the place!
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October 2023 by elaine dewey
My MacBook Air (circa 2015) was acting squirrelly, so Itook it in to Experimax. Best experience ever! Kobe did not try to sell me another; in fact he just diagnosed the problem, but since it was Amazon Prime days, I decided to replace it. He transferred the info on the old one to the new one quickly. But I was most impressed by the customer service. He was so incredibly patient and did some other magic just as a courtesy. Actually, I never even considered taking the new one to an actual Apple store since I trust Experimax 100%.
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October 2023 by Jason S
Great store with quick reliable service! Very clean and organized store that is easy to find. Had an unresponsive screen in a phone I couldn’t shut off. He had me up and out of there in 15 minutes done with what I needed. Do not hesitate to check these guys out out for any of your Apple products!
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October 2023 by A
I found somewhere else in the area that replaced my back glass for much cheaper than this place did AND replaced the whole back including camera lenses. So more parts replaced for cheaper. The real issue though is my back glass broke after being repaired here a few weeks later from a very short toss with a case on. I’ve always had iPhones, there’s no way that should have broke it. When I called to ask what quality glass they used to replace it they couldn’t answer. Their “discount” for the glass alone was MORE than a full back replacement from somewhere else that could confirm quality of product and was much quicker on repair time.
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October 2023 by Babs Cox
My son and I were there on September 14. His ipad had locked up and I (not being an Apple person) was completely frustrated. We were greeted warmly and after handing over the ipad for repair my son asked a ton of questions about his beloved game that runs on a Windows 95 platform. We received knowledgeable answers. The repair process took maybe 15 minutes and he walked me through setting it up again. We were not charged for any of this and my offer of payment was refused. I have already told several people how much I appreciated this service and how I recommend this location for any Apple repair or sale. This is the place to go for all your Apple needs!
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October 2023 by J Adams
We have trusted Gabe and his team at Experimax for years for all our family’s Apple needs. They share an abundance of knowledge, are kind and courteous, and really just exceed expectations. They have our total and complete endorsement and, we look forward with great anticipation continuing our wonderful relationship.
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October 2023 by Peter Mealy
I have had repairs done at several local businesses, from big box to independent to chain strip mall shops, with varied success.I have been to Expirimac twice, after some of the other local venues gave me a vague quote that could only be confirmed if I left the item for days. Both of my issues were resolved within minutes at no charge at Experimax by a friendly, professional tech at Experimax. They will have my business forever because they know how to run one.
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October 2023 by Tia Clamp
Fabulous service. Attention to detail. Double checked apps and information transfer between old and replacement phone. Knowledgeable about work arounds where needed and went the extra mile to reload specialy items like screen savers. Can't say enough nice things about professionalism and transparency. Will be returning with other business.
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September 2023 by Jeff Graver
Kobe helped me out today. I originally brought in my phone to have them repair the charging port on my iPhone 13. He was able to diagnose it that it had a lot of debris in there and he cleaned it out and put on a new screen protector. He answered all my questions pertaining to replacing my old mac and was very professional and knowledgeable. I will definitely be going back to see him and use this company for anything repair or computer wise. Thank you Kobe.
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August 2023 by christine nerney
If I could give Experimax more stars I would! They helped me set up my new Apple phone and transfer all of my pictures etc from my Android phone. They showed me how to use my new phone, helped download apps, and everything. It was a little complicated because of a few issues with my account but they were super patient. I went in there several times for help. And they Never charged me Anything!! (Note, they can accept thank you gifts, like gift cards. I asked.) Thank you Experimax!!
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August 2023 by Carol Watkins
Thank you Holly for fixing my phone. today.They always amaze me how they can fix things at this store. They are so smart here. Went to ATT store they say they can't fix. couldnt even get in my phone or transfer it to new phone if I bought one.They have fixed my grandsons phone several times too.Honest and nice people too !so if u need help with phone ..laptop or your electronics. I I definately recommend this place.
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August 2023 by Richard Whalen
These folks are top-notch. They helped us with two new i Phones and are extremely knowledgeable. Their prices are very competitive. I would recommend this place to everyone who needs work on an iPhone or other Apple product.
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July 2023 by Corey Koch
These folks are awesome with all things Apple. I have purchased MacBooks and iPads in the past. Today went in for a problem with my iPhone and fixed in short order.
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June 2023 by Erik Larson
Thought my iPhone port needed replacing - they could've told me it did, but instead cleaned the port out professionally and solved the problem in 5" while I waited. Definitely going back anytime I have a problem.
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May 2023 by Pisapie
I got my screen replaced. They were able to help me out of a bad situation. I attempted to change my iphone's battery and destroyed my screen along the way. They fixed it for me in a timely manner and I was so thankful since I need my phone for work. highly recommend.