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April 2024 by Cheryl Boswell
I have had a storage unit in this location a few times. This most recent time, renting, was the best experience I have had. The manager was extremely friendly and went above and beyond when booking my rental. I highly recommend Prime Storage. They are the best value in the area!!!
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March 2024 by Gilbert Perkins
Very friendly and helpful. Great price.
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March 2024 by PRH
Very good customer service and reasonable prices.
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March 2024 by Michael Jones
Absolutely unbelievable customer service, you definitely feel as though your apart of the family. I couldn't believe the knowledge, and understanding of my personal needs. The transferring from Baltimore to Fredericksburg was handled with a high level of professionalism thanks to my new crew ?
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March 2024 by LADONNA COVELLE
Clean, efficient, great price! Pleasant to work with.
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January 2024 by Chuck Matheson
I had an awesome experience today at Prime Storage and highly recommend for all your storage needs. Stephany was awesome. Very friendly and professional. Thank you.
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November 2023 by Greg Shepherd
I have used a few times the staff, Shawn and Stephanie are awesome, very accommodating have taken very good care of my needs ,I highly recommend them.
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October 2023 by Jamie Nichols
Same day storage available with 24 access for additional fee. Convenient location. No problems with facility but very high occupancy and traffic.
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October 2023 by Denise Brann
Prime Storage is no doubt the absolute best in addressing your storage needs. Shawn and Stephanie provide stellar customer service and they go the extra mile in assisting you with your storage needs. The facility they manage is always neat and clean and well kept. I have been a renter there for about 5 months and it's been one of the best decisions i've made. My storage items are safe and secure because of the excellent protocols they have in place to have that piece of mind when storing your possessions. The facility is a little out of the way for me, but for what you get in return when renting from Prime Storage and their stellar staff makes it all worthwhile. I also have found that the rental fees they charge are very compatible with other storage facilities in the area. I have rented units from other facilities in the past, but to me, Prime Storage is no doubt the best facility in the Fredericksburg area to satisfy your storage needs and I would highly recommend them. You will be glad you did.
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October 2023 by John Mueller
Prime Fredericksburg has a nice facility. Clean. The unit we had was reasonably priced and climate controlled.Friendly advisory- Be sure to give them the required 15 days notice before vacating your unit/ ending you lease.
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October 2023 by Mia Conway
AMAZING SERVICE!! I haven’t had any issues EVER! My first time renting a unit over a year ago and they made the process easy and quick for what I needed. Every associate knows their stuff, especially when it comes to unit recommendations. Out of all the storage places in Fredericksburg, they are my #1!Also, BIG shoutout to Sean for always helping me with excellent customer service and making the process of getting another unit easy!
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October 2023 by Nicole
This was the best storage facility I have used! They are professional and their customer service is superb! I will recommend them to everyone I know.
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October 2023 by Pilar Sires
I cannot express in words the kindness and support that both Sean and Stephanie has given myself and my family. They've always been courteous, and very friendly. They take the time to listen and to help in any way they can. They truly care about their clients.
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August 2023 by Jenny Sage
I was so impressed with the staff here. Stephanie and Sean were immensely helpful when we needed to clear out several units in limited time after a relative’s passing. They were friendly and honest and regularly checked in about how to support us. I wish there were more employees everywhere like them! Thank you so much!
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August 2023 by Aaris Gordon
Friendly staff that will help whenever you need it. Mrs. Stephany has helped me a great deal with timely responses and her caring personality. Thank you for the waters in these hot days!!!