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October 2025 by Jose David Aparicio Martinez
This guy do a great job. Thank you very much for helping me.
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September 2025 by Stephanie L
Super simple to get a unit and really affordable. I needed to downsize my current unit and Jeremy was able to facilitate that in one phone call and get me a unit that was almost next door to my current one so moving my things was incredibly easy. Highly recommend.
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September 2025 by CeCee Embrey
Jeremy was wonderful and assisted us with our issue! He was patient and very informative!
Excellent service!
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July 2025 by Carlyn Treadaway
They are great. Luis keeps in contact and has great customer service. I only give a four because there is no climate controlled but otherwise it is a clean area and very easy process to register. I’m very pleased with them as a whole.
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July 2025 by Alpha Wolf
Luis helped me with renting 3 storage units. He made an stressful situation easy.
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May 2025 by Jeff Silverman
Great price for a 10 x 10
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May 2025 by Ryan
Was at a loss pulling up to find no office for the storage facility. Called the number provided on the fence and Jeremy with Forward Storage was there to save the day. From afar he was able to help us with our storage needs as well as get us into the gate in the same action. Smoother experience than going into a U-Haul Facility by far.
Thank You Jeremy for the wonderful Experience and Guidance.
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April 2025 by Luis Martinez, Sr.
First time using Forward Storage. The customer service support and efforts by Ms. Diana was amazing! Professional, courteous, and very helpful in helping me decide to rent a storage unit. I experienced issue placing my order online, and Ms Diana was very helpful in assisting me over the phone. It’s all about the customer service on making the decision on where to spend our money. Thank you!!
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December 2024 by Chris Savine
Thanks John great service
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March 2023 by Barbara Smith
I was so disappointed since this place had so many good reviews. When I called about renting a unit Marta told me I couldn’t unload a pod into a storage unit. Marta offered no flexibility and she said she didn’t want a competitors pod there for any amount of time.Oh well, I wish she would have been more flexible. I wasn’t planning on parking it there just unloading.I remind myself nothing happens in Gods world by accident. Guess there’s a reason I’m not suppose to be there.So if you have a pod to unload don’t waste your time calling
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March 2023 by Heather Lutomski
Falls Run was GREAT! House hunting and moving can be incredibly stressful. Timelines never seem to work the way you need them to and we found ourselves in a position where we were unsure how we were going to pull it off. Marta at Falls Run helped make our situation so much easier. We rented a unit to use as a staging area and, on moving day, rented a truck to finish the job. She was very helpful and accommodating through out the entire experience. Thank you for helping to make a very stressful situation a breeze for our family!
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March 2023 by Liam Eccleston
I came to this location to rent a storage unit, I was greeted by Marta and she was very welcoming and helpful! She talked me through all the information concerning the contract and pricing of the unit and made the whole process an easy one! Thank you Marta!
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March 2023 by Alisha Chinault
Great customer service, very helpful and had everything I needed.
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January 2023 by Chris Hindo
Very nice and helpful staff...
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September 2021 by Nikki J
I've been using the services of Falls Run for years and they have always been professional and affordable. Marta is amazing and very caring. She treated my father like family and he loved just going to pay his bill every month in person just to visit with her. I can't say enough about how wonderful she is.
