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March 2023 by Barbara Smith
I was so disappointed since this place had so many good reviews. When I called about renting a unit Marta told me I couldn’t unload a pod into a storage unit. Marta offered no flexibility and she said she didn’t want a competitors pod there for any amount of time.Oh well, I wish she would have been more flexible. I wasn’t planning on parking it there just unloading.I remind myself nothing happens in Gods world by accident. Guess there’s a reason I’m not suppose to be there.So if you have a pod to unload don’t waste your time calling
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March 2023 by Heather Lutomski
Falls Run was GREAT! House hunting and moving can be incredibly stressful. Timelines never seem to work the way you need them to and we found ourselves in a position where we were unsure how we were going to pull it off. Marta at Falls Run helped make our situation so much easier. We rented a unit to use as a staging area and, on moving day, rented a truck to finish the job. She was very helpful and accommodating through out the entire experience. Thank you for helping to make a very stressful situation a breeze for our family!
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March 2023 by Liam Eccleston
I came to this location to rent a storage unit, I was greeted by Marta and she was very welcoming and helpful! She talked me through all the information concerning the contract and pricing of the unit and made the whole process an easy one! Thank you Marta!
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March 2023 by Alisha Chinault
Great customer service, very helpful and had everything I needed.
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January 2023 by Chris Hindo
Very nice and helpful staff...
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September 2021 by Nikki J
I've been using the services of Falls Run for years and they have always been professional and affordable. Marta is amazing and very caring. She treated my father like family and he loved just going to pay his bill every month in person just to visit with her. I can't say enough about how wonderful she is.
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August 2021 by Umar Jalloh
Just wanted to say thank you to Falls Run Self Storage. I've been doing business with this storage facility for over 12 years now. Renting storage units and uhaul trucks. Manager allows me to use parking lot to load my shipping containers to ship to Africa. The manager is awesome, nice,friendly,helpful and very professional. I highly recommend this location. If it was possible to give this manager and location a ten star I would. To bad google only allows 5 stars. Thank you for doing a great job. God Bless!
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August 2021 by Michael S
Exceptional customer service. Very nice and understanding. I would definitely rent from there again.
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August 2021 by Jeffrey Lines
This service is the best I had the people here have been wonderful towards me very respectful place This place is great
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August 2021 by Jay S
The most rasict business I ever been to in this area..Fyi, black people are allowed to rent uhauls, black people are allowed to park there cars in the parking lot..The Karen heading up this business is very rasicist and belligerent.I rented a U-Haul from this location and she practically accused me of going to steal the truck.When I explained to her I'm leaving my vehicle here, she said I can't park there, unless she approves my parking.and I explained to her I can't drive two vehicles. Most people rent a vehicle and they park there's. She gave me the hardest time and even told me she needed me to tell her where I was going before she would rent me a truck.i explained to her all my info and address's is on my reservation and it also matches my license I gave her..She still refused to rent me my truck..She said it was policy to ask the customer were they were going are she couldn't rent the truck..wow..I have rented uhauls for over 5 years and I have never been treated this savagely..I will never do business with this place again.
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August 2021 by Monica Embrey
Exceptional service. Would highly recommend.
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June 2019 by Jackie Pate
Good prices, convenient location and hours and very nice and accommodating staff.
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May 2019 by nick big cheese
Great prices and professionalism. They out beat everyone's prices.
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March 2018 by Amber Alvarez
Very pricey with poor quailty.
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November 2017 by Rebecca Santos
Great prices and location! It's one of the cleanest storage facilities I've ever seen! Highly recommend.