-
August 2023 by R Y
Always bring my watches here for sizing.Alexandra B. Is awesome I trust her with doing the work and doing it well.
-
May 2023 by Pauline Gregorich
Very helpful.
-
March 2023 by Cassie Cain
If I could give this place a 0 star I absolutely would. My in laws are here from India they had stopped here to get a battery replacement for a MK watch. This place charged them $19.99 for a simple battery change. The very next day when we went back to question why a $3.00 battery was 19.99 the woman went all Karen on us. We were simply asking why such a big charge we didn’t have an attitude we were curious. Apparently the swiss made watch battery cost much more ? amazon says much different. When we asked why she was having such a big attitude with us her exact comment was “ I have to explain it like this to people like them “ meaning my Indian in-laws as she pointed right at them. She also said they were her people because apparently she must be Indian. She did this all in front of my children. This is when I stepped in at this point it was very racist to me. She didn’t like that I called her out on it and told us to leave. If your reading this please don’t treat your people or any people that way. Please please please do not buy from this racist place they will over charge you for a simple battery.
-
March 2023 by MJS PS
So i took my watch for battery replacement and she told me $19 . And then i asked her if she can conncet the links of the watch and she told me overall is $21.00. Only to find out that when i picked up my watch it cost me $43 all in all. First of all this lady who fixed my watch scammed me for the price of the service that she told me. I know that business is slow right now but geez don’t be a scammer just to make money.
-
March 2023 by Abdullah
Great watch place
-
March 2023 by Avi Sen
Terrible hospitality. I asked a cashier to point out the post office, while she was telling me where it is, the other cashier stops her and she points me toward the mall’s customer service. I hope the owner can figure out which is which. I would never shop here.
-
March 2022 by Adrianne Bouloy
They are dishonest. They put in the wrong watch pin. It fell out so I went back, a different woman at the counter immediately told me she couldn’t help me because it was a special pin and I needed to buy it directly from the manufacturer. Of course that bothered me. I should have been told that the first time i was there instead of being charged for the wrong size pin. She acknowledged that and said they had done me a “favor”. This isn’t even about the money. A watch pin is a few dollars but after going back and forth about being charged for something they knew was wrong I feel like others need to be aware about this dishonest practice. Make sure to ask before they do you any "favors".
-
March 2022 by Admin Box
Waited till 10 mins after it was supposed to be open and then left. No one showed up. ?
-
March 2022 by Edward Watkins III
Awesome service. Quick, professional Sama and Maggie we're friendly and true to their word. I recommend them to anyone. Best the competition hands down. I went to one other place before and I am glad I waited to come here. Thanks Again!!
-
March 2022 by Tatts By Scooter
I went here to get the battery on my new Movado watch changed. Mind you I changed the time on this watch literally 30 minutes before I came here. I realized the battery needed to be changed since the hand didn't move so I took it here. The lady BROKE MY WATCH. After she replaced the battery all of a sudden the time won't change on my watch. She said they movement isn't connected to the stem anymore which is a major issue ! It's guna cost me over $300 to fix this. I'm extremely upset and dissatisfied. Why would the watch be mechanically broken when I changed the time right before I came there. Don't go here !!!! They are reckless and will break your watch.
-
March 2022 by Sean Hannifin
Quick battery replacement, thank you!
-
March 2021 by Mike D
Good selection of Invicta Watches however the prices are way over priced from the official Invicta store. Charging $99 for their pro diver quartz watches which are $49 and under on the official Invicta online store and they don't price match to the retailer. Automatic pro diver watches they charge $150+ which are normally $99. Aside from that I was looking for a Swiss made Invicta for my collections and the model I was sold was told it was swiss however it was not and had japan movt quartz. Still a very clean and nice watch so decided to keep it anyway but wish I hadn't been lied to just to make a sale when I was looking to purchase a watch regardless.
-
March 2021 by Unique Baker
The customer service was amazing! Sama was a such a great help she replaced my boyfriends watch band and it looks good as new!
-
March 2021 by Brandon Baker
Great customer service!!!
-
March 2021 by Cynthia Sanabria
Super bad costumer service.. went in 3 weeks ago for a battery replacement and they left my cap still open so water got in my watch and it doesn’t work anymore, went back to tell them and they said they could send it to get fixed. Now 2 weeks later they call me saying the watch is fixed which it wasn’t, my Casio doesn’t work anymore and I didn’t even get a refund and the lady working didn’t even want to explain or talk to me, she gave me the watch and went to talk to another person.