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February 2024 by Herbert Kaskoff
Went to get gas fireplace to replace my worn out one. A number of good choices. Waiting for it to come in and then get installed. Will update when installed
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February 2024 by Kevin Jones
Found out 19 years too late that wood burning stove installation was done by "chuck w a truck". You buy...they fly.5' of inner lining stainless tubing vice 25' has allowed for all sorts of issues. New stove and repair work ~$10,500. When I mentioned where the original stove was purchased, CIS rated inspector made the comment that you're seeing this problem with stoves from gl over often..Also never return calls. Just saying.
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June 2023 by Sandi Aldrich
4 years ago we purchased a Jotul gas log stove from another dealer in another town. Installation did not go well and scheduling with them was horrible. We stumbled onto Glover Enterprises doing a search because no way were we going back to that other store. We were putting in a wood stove in our garage and needed piping etc. Not only were they knowledgeable in what we needed but helped us figure out exactly what we had to do. Now this year they have not only serviced our Jotul but also replaced our logs.Excellent service! By the way, the other store told us that Glover was going out of business! Highly doubtful as they are going strong after 46 years! Highly recommend them.
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May 2023 by Ronald S
Excellent company and well-managed by local owners. My wife and I have been very pleased with our brick-lined Quadrafire fireplace insert that ***** installed in 2018. Has functioned flawlessly, and I enjoyed the personal attention provided by ***** when he visited our home and helped us select the model that best fit our needs.
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May 2023 by Ronald S
Excellent company and well-managed by local owners. My wife and I have been very pleased with our brick-lined Quadrafire fireplace insert that ***** installed in 2018. Has functioned flawlessly, and I enjoyed the personal attention provided by ***** when he visited our home and helped us select the model that best fit our needs.
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February 2023 by Greg Van Winkle
They need a phone answering service. No one answers anytime of day. Best way to have them contact you is by going on their website and filling out the form under "contact us". But once you're able to get someone to contact you service is great!!
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December 2022 by Peg and Jeff Whiting
Outstanding service! Chris came in and quickly remedied my problem. My appointment was between 10-12pm and he apologized for being at my house at 10:30. Other businesses could take a lesson. Glovers will be my #1 choice for any future service or repairs.
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November 2022 by Jac&Mac Photography
Good thing we have an expert and logistic home fire place in Fredericksburg.
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October 2022 by Ronald Bank
They installed our gas fireplace a few years back. They're fantastic from installation to service. Highly recommended.
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November 2021 by Richard McCarty
Good products, great service and friendly. knowledgeable staff. Staff have worked there, for the most part, a very long time and know the details and have valid answers. Definitely will use them again when the time comes.
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October 2021 by Robert Stuber
My first experience with this company was in 2005 with the purchase of a wood burning stove. It was easy and they did the cleaning for many years. So, when we built a new home in 2018, we turned to them again. They are able to sell you just about anything you want, so we ended up buying a beautiful modern-design fireplace. Well, it IS attractive, but it is not as functional as you would hope. Starting the fire is easy, but you have to place the logs in vertically. The firebox is small and when you go to add logs, ash and coals often fall out, especially if you are making a third or fourth addition during an evening-long fire. I believe Glover should have warned us of this fact. So, when I complained I was only told that the product had been discontinued. All this after spending nearly $9,000 for the stove, parts and installation. The installers were great an on time for their appointment. But otherwise customer service has been poor and I would not recommend them. I gave them three stars instead of one because our 2005 experience was great.
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October 2021 by Denning Family
Customer service was amazing honestly some of the best we have ever seen. We came in to learn and weigh options without knowing a whole lot about the different options such as wood burning insert stoves, pellet stoves, gas insert stoves and more. Ken spent at least 45 zero-pressure minutes educating us on every option, answering our many questions, giving us advice on our existing system and giving us connections to help repair our existing system if we choose to go that route. We'll probably make a decision in the coming days if we go with a new system now or later, we're 100% going to get it through him. Highly recommend! They also have wood pellets spas and more.
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October 2021 by Matt Johnston
Can't give less than 1 star or I would have. I don't know if they don't care are are just too careless to look, but we spent almost $3k on a fireplace. When purchased, we told them we needed everything to connect the fireplace and vent it out the house. After waiting for a few weeks for the parts, this is the FINAL thing I need to install to get my final inspection and occupancy permit - only to find that they didn't even bother to check that they ordered the correct diameter parts. Now the house will be finished except for this last thing which will now delay me another few weeks yet again waiting for them to get the right parts in - parts which SHOULD have been correct months ago when I ordered it. And don't even TRY to get them on the phone - 22 calls over a period of 3 days and not once have they answered. Now I have to physically go there to try and resolve this disaster. GO ANYWHERE ELSE!
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September 2021 by Austin M.
Top notch products with outstanding service. Will definitely be back for more business.