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December 2021 by Edward Turner
Wonderful experience everything was great great bunch of people there keep up the good work
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October 2021 by Sesar Hortez
Absolute joke. Never going back here again and you shouldn't either. My vehicle had a relatively common issue and I took it to Hefflins. I called to ask about my car 3 times and each time a different person answered the phone and none could give me any information. It was really frustrating so I went in person to ask and was told that the car would be checked that very day and I would get a call back. No call 3 days later so I went again but this time to tow it somewhere else. I was told they "checked it" and they didn't find out what's wrong. The car was exactly where I had parked it, and like I said the issue is kinda obvious, so they obviously DIDNT EVEN BOTHER TO CHECK IT. It is beyond me why they wouldn't even check it and then lie to my face multiple times. I took my car somewhere else and was told what the problem was within 2 hours.
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June 2021 by David Major
Timely repairs done when or before they say. Excellent tow services.
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July 2020 by Shane Swift
Had the pleasure of being rescued by Keith and his helper Caleb due to my commercial truck not having a spare on board.Well, let me say, these young men were polite, professional, and surprising for their age, VERY attentive to details. They got me fixed up and on the way with no issues whatsoever.I would definitely use this company again if I find myself in need.
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February 2020 by Jeff and Mollie Goodman
Local landmark, great folks, great service for years!
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February 2020 by TopBlueLine Service
Not calling here because of low stars
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January 2020 by Amy Williams
I stopped at a chain to ask them to look over a vehicle I was considering purchasing. They were rude and wanted $150. I went to Heflins and they were very nice and reasonable. If you are looking for a honest mechanic, this is your place. Family owed, small business. Highly recommend!
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January 2020 by Kenneth Saunders
I had a reservation for a truck rental with an existing quote for a 1 day rental for $130. When I arrived she told me it was for 545 for a 2 day rental an my quote was an estimate. The lady at the window was rude an nasty. When I asked her to speak with budget she refused, when I asked for her quote print out she refused, an when I asked to confirm the confirmation number that’s when she got nasty. This place deserves no business with service like this. Budget was very understanding an did try to resolve this horrible experience.
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December 2019 by Amy Michelle
If you are looking for an honest mechanic this is your place. Small, family owned business. Very knowledgeable. Great customer service. Highly recommend!
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October 2019 by Thomas Quigley
Had a blow out on a Budget Rental truck. Called the 800# and they gave me Heflin's. Thad showed up when he said he would and had the tire fixed in no time. Very polite. I had the roadside assistance paid for so it cost me nothing out of pocket but in the future if I needed someone in the area, his professionalism got me to choose them.
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October 2019 by Mark Schutz MD
Our Budget rental truck broke down on 95 south. We limped into their shop. Mr Heflin Senior was absolutely great and had us in a new rental truck and on our way in no time. Job well done.
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November 2018 by Mc D
Pulled over on the exit by 17 warrenton r less than a mile I was towed.. I was taken to hospital and didn't get asked if I had a person or tow company.. 375 plus admin fee 50 plus 50 storage.. I'm on a fixed income and pay all bills for me and my daughter.. I pulled over and I got damage on both sides of my vehicle mirror missing.. Flat tire.. Undercarriage damage.. They gave me a little.. Little discount for not even having it 24hrs..i gotta fix my van before I can inspect it.. I would recommend interstate Texaco.. Ask for Darrell. .. Or call Eddies towing. .I recommend these 2 places...
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October 2018 by Sarah Holmquist
Might want to teach your tow truck drivers to drive. Tailgating and driving aggressively in the rain is certainly no way to earn business.
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September 2018 by Singh Sandeep
WORSE COMPANY. i called this company for my towing truck dolly.
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May 2018 by Branden C.
I use to work here the owners are racists and sexists they talk about customers looks and color and everything after they leave the owner yells and screams at everyone last week witness him call a lady a d*** b**** for asking a question not to mention his rebel flags everywhere in 2018 a place like this shouldn't exist
