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March 2024 by Alliyah Mayo
I would like to say I HOPE a person with authority takes note of this and would recommend looking at the cameras to see how you guys "Supervisor" speaks with customers I attended this Jackson Hewitt 2/5/2024 I've had assistance with every jackson Hewitt location from Fredericksburg,Spotsylvania to Culpeper and never had I been so disgusted with whom ever the lady is who brings her dog to work she was so nasty to me and I have never met her she started an argument with me when I was looking for an email that had nothing to do with her and kept telling me I was lying etc I was not sure if she was racist or just her personality If LaDonna was not there who knows what sort of altercation would have taken place because of the disrespectful way she was speaking everyone else was super except this one lady. You guys should really be careful who you allow such title as a "Supervisor " not everyone has the respect to have such power.
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July 2023 by Terri G
This is by far the best tax service office I’ve ever gone to. I highly recommend Ladonna, she’s amazing and will take care of you quickly. For your tax needs, choose not only this company, but this particular office as well and you will not regret it. They have my business for life.
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June 2023 by Terri L. Getman
This is by far the best tax service office I’ve ever gone to. I highly recommend Ladonna, she’s amazing and will take care of you quickly. For your tax needs, choose not only this company, but this particular office as well and you will not regret it. They have my business for life.
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May 2023 by Cindy Rollins
My experience as always was great very professional and courteous. Mrs. Turner is exceptional.
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March 2023 by Savanna Kelly
Before I start, I would like to make it clear I am a young person who knows nothing about filling taxes and was honestly shocked at how rude "Leslie" was on the phone to me just now. I called to see if I was able to get a quote on how much it would typically cost if I went there to file. Off the bat she was extremely short and seemed as if she was annoyed I had called. She said no she couldn't because of the papers which I understand there are different income ranges. I then went on to ask "I've never had my taxes done other than turbo tax but would it be more with having a 1099 as well as a W2 and her response was "uh ya"... I saw a lot of great reviews for this place and was completely shocked and unhappy by this call....She did not even offer for me to set up an appointment or to do any business with me. She just wanted to get me off the phone as soon as she could.
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February 2023 by Tiffany Finotti
We have been going to Jackson and Hewitt since 2018 we love the staff and never a long wait
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February 2023 by Taricsha Mason
Ladonna always provides excellent customer service!
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April 2022 by David Eaves
Superior Service!!!!!!
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April 2022 by Aidan-David Mullins
Very friendly and welcoming staff. Had answers for every question I had about my taxes. I wouldn't go anywhere else.
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February 2022 by J Dawn
The manager at the breezewood location is awesome ive been going here for 3 years and we love her.
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January 2021 by Canita Washington
I called to schedule an appointment and I already love the manager Ladonna. I had been down all day worrying about my taxes and she was so pleasant, uplifting and just a true blessing. I feel so much better now and I am actually looking forward to getting my taxes done now. Thank you Ladonna you are a wonderful person. Wonderful!!???
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January 2020 by Justin Carter
Ms Ladonna is so awesome I love getting my taxes done by her
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April 2018 by Jonathan Sample
Extremely efficient & professional! They treat you like family, and try to help get you the maximum refund possible!
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February 2015 by Jena Rupert
They were very rude. And not accurate. I will not be going back.
