-
April 2024 by Bibi N.
you guys are horrible mom got very mad and upset for very bad hair cut today so (this is for the owner my mom wants her 28 dollars back or else we are gonna sue you guys I want my reply by tomorrow
-
January 2024 by michele watkins
I ordered a $1000 (1ct diamond) bracelet. I hoped to receive it by Christmas, but I didn't. It arrived a few days before 1/ 2024, in a cheap box. Before the 7th, it broke, and I returned it in person. Diamonds don't break, and the sales lady was on the phone until I asked for the manager. Cheap sale, cheap bracelet. It was very disappointing, but the lesson was learned.
-
January 2024 by Kate Patterson
Great selection and sales. Wonderful childrens and shoe selection. Staff is helpful and friendly, when you can find them, The only bad thing is trying to find an open check out or fitting room. Probably due to the short staff issues.
-
December 2023 by Eric Montalvo
Just like any other JCPenney
-
December 2023 by Sonya Agape (Mz Agape)
I would give only one star but the deals and customer service is decent. My issue is the uncleanliness of their bathrooms near customer service. I had to take my 5yo in the and it was disgusting. Paper towels and toilet paper everywhere and they were low on soap. I told an employee in customer service and she said it’s been like that since last night. JCP your customers and employees deserve better. Wish I had photos to show how bad it was but I was more concerned with getting my daughter out of that nasty place.
-
December 2023 by Fred theflo Oliver
Bring my mother quite often to shop.
-
December 2023 by Teresa Doherty
Lots of great deals today. The cashiers were friendly. The cashier that worked the cosmetics counter came around to help and she took us to check out at the cosmetics counter. She was super nice and smiling. My husband even made her laugh. It was a good experience today.
-
November 2023 by Helen Curtis
Unfortunately, my trip was disappointing this time. Not J. C. Penney's fault.
-
November 2023 by Donte Foreman
Great people at the store and picture section
-
November 2023 by Gerry Phillips
Good place to buy from
-
October 2023 by John Monell
They have very good deals right now you should come check it iut
-
July 2023 by J Best
Shopping was fine. But the bathroom is very run down! It was clean, but the soap dispenser hardly works. The paper towels are just sitting on the counter. And some person was in there with their dog!
-
June 2023 by Tony Eddins
We went here to try to find my 78 year old mother a long dress to wear for my upcoming wedding. This had proven to be challenging while looking over the past 6 weeks due to her needing a plus size dress and her only being 4'9" tall. We totally lucked out at JC Penney where we found the perfect size 18 petite dress that fit her perfectly. It was originally priced at $129, but was on sale for $89. We just happened to walk in on the last day of a Friend's and Family Sale which brought the final price down to $65 including tax. My mom, my fiancé and I all left the store extremely pleased with the price, the quality, and the service we received.
-
June 2023 by Donna Fuller
On my last visit I took out their credit card, but never received it. I was told today that they had no record of it.
-
June 2023 by Myra Brown
The store was nice and neat with plenty of design options. Also friendly and helpful staff members.