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December 2025 by Vincent Gr
This is a fair and honest review.
On 11-4-25 I went to JDM Auto to view a 2011 Lincoln town car, 2LNBL8CV6BX753554, listed at $11,495. With only 92k miles, the photos of this car looked amazing, including their YouTube video. With their mission regarding customer satisfaction on mechanical quality of each vehicle they sell, I trusted the photos and their word during our phone call. When I first saw the vehicle in person, it initially looked great. However, once I got close, I realized this car has certainly been repainted, and not well. I am not implying that JDM auto did this, it looked like an old repair. Regardless, on both rear doors, where the chrome trim meets the door panel, the paint was bubbling. Leading me to believe there is rust on the door. (see picture) Rust was something I asked about on the phone. Also, on the top of the rear passenger door, there was heavy paint overspray. In fact, I found it in numerous locations once I looked harder. It is not hard to spot this, just look at the car. Clearly, whoever detailed the exterior did not notice or care. If you cared you would include photos of such in the listing or mention it in the description.
Now let’s move on to the interior. The passenger side carpet is soaked. I can look past this as this is a common failure in all Lincoln town cars, the factory seal fails and allows water in from rain or washing. But I also noted that the rear driver side window does not function. The driver side door lock button does not work, yet, unlock does work. Most likely a faulty driver side door module.
The negatives aside, the car drove and rode just fine. And yes, I understand this is an old car. Old cars will have their damages they may not be perfect. But that should be reflected in the price. I can understand that some of these issues may not be caught by dealers but by someone like me who is shopping for this model of car. When I brought up to Jasper that the Kelley Blue Book value of this car in “good” not “fair “condition at this model year and mileage, would be $9,400, he preceded to talk bad about the KBB. Which I can understand to an extent because this model of car is no longer made. To support this, I was fully ready to buy the car outright had it not had these issues. They know I drove from PA. That is a serious buyer. I believe when any salesperson speaks poorly of another company is just trying to persuade you and hide from something. He could have easily said well they do not make this car anymore and its been in high demand, they are bullet proof.
When I tried to negotiate on the price the first offer was $250 off for the wet floor, inoperable window and door lock. In the end, I did get them to take $500 off but I decided to walk away. If this car was 8k or 9k I might have bought it. But why this car was repainted, and poorly at that, concerned me as to what it was hiding.
If all you need is a mechanically sound car, this might be the dealer for you. If you want a dealer that runs their cars through a fine-tooth comb, then this dealer is not for you.
*update* 12-2-25 almost a month after my initial review. Car is still listed. Same price too! So much for a good price and demand! What ever happened to that customer that left a “deposit” on the car immediately after I viewed it? I’m beyond glad i did not make that mistake. And it just makes me happy to see this car has yet to leave your dealer.
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November 2025 by Troy Evans
This place is phenomenal they were able to help me upgrade my vehicle and I wouldn’t leave Rose & Jasper alone. They have a lot of inventory. I highly recommend This place.
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October 2025 by Matthew Mironov
Wonderful dealership with fantastic associates working there. I came from out of state, and they took care of pain-free financing options for me. Drove 5 hours, and the car was immaculate and ready to go as soon as I arrived. Will be returning here for future vehicles, and I 10/10 recommend them!
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October 2025 by Ratchet Racing
Rose is by far the worst sales person i have ever dealt with. She treats people as if they do not have money to spend. Practically had to beg her for info on the car I was interested in and she act stuck up and ignored me most of the time until I started working with another sales staff then she tried to be friendly. Took my money elsewhere.
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September 2025 by Katherine Maness
I highly recommend JDM Auto for anyone looking for a used car anywhere near Fredericksburg. I live in Richmond and was unfortunately in the position of having to replace a totaled Ford Focus. My wife and I saw JDM’s listing for a Volkswagen Tiguan that met our needs and budget perfectly. The entire team at JDM is incredibly nice and professional, and we were fortunate enough to speak to several members of the crew there. They were knowledgeable and answered all of our questions. Their combined effort made the entire buying process as painless as possible. In short, they got us a good car for a good price and provided good customer service! You can’t beat that.
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September 2025 by John Cassady
They have nice looking cars atleast online. We were looking at a van for my wife. We are 150 miles away. Rose was nice enough to send me extra photos of the van. But when it came to numbers. The price went up over 2000 dollars. All fees I will not pay 495 dollar transport fee when the van was local to the dealer. I also will not pay the crazy high 895 dollars for the possessing fee. Most dealers charge between 199 and 250 bucks for this. They also wanted a 38 dollar biz license fee and a 40 dollar mailing fee among other junk fees. I am sorry it doesn’t take 40 dollars to mail the title and paperwork. And I am sure as heck not paying for your license to operate.
They may have great cars that are priced reasonably well but the fees kill the deal. I will take my money elsewhere.
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September 2025 by Alexis Alexander
Rose was amazing as usual this is my second time working with her...she's very compassionate and extremely helpful. Did everything to assist me with getting my vehicle.
She is also very,very, patient, kind, easy to work with. I recommend this dealership because they'll everything possible to help each and every staff member including the owner....
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September 2025 by Melissa Nahser
This place is great. They have great service and the owners are super nice and friendly. I would recommend again for sure👌
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September 2025 by Keith Harrington
PURCHASING car from out of state is always risky and can make you extra worried . we picked out the vehicle on the website and Rose was amazing with quick responses and helped us follow up all along the way until the process and the vehicle arrived . Also we were impressed on the condition of the vehicle was in excellent shape .. win win highly recommend
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September 2025 by Justin Maldonado
Bought my first car here
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August 2025 by Jeff Allen
This review is way overdue. This is amazing place to get a used car. I came from out of state almost 4 hours to get a car here. I initially had a conversation with Jasper, an amazing person, and Rose who was caring and delightful. Also T who took for a test drive and picked me up. I met Olivia and Jabor, , the owner who treats the car itself as a passion since childhood. He is the passion that drives this business. All of them are amazing. They are a family owned business. They treat all there customers and cars with respect and care. Please treat them with respect and kindness back. Jabor picks cars that are clean. Trust yourself - If you see a car come in and look it - Trust yourself. They want you to win and to be happy. You can get it inspected independently if you want. Be kind to them and they will be kind back. They try there very best to get you a great car that fits your needs. They are very good people and they want you to be happy. This is not your average or even close to used car dealership or dealership. This is an amazing place. Ask questions, make sure the car is right for you remember these are used cars. They cannot promise everything since it is a used car. But they want you to win. Do yourself a favor if you see a car that seems to work for you get over to JDM Auto you will be happy you did. These are kind straight forward people that truly want you to win. I cannot say enough thanks to these very kind people when I was in a time of need.
Many Thanks and much Prosperity and Success.
Jeff
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August 2025 by Moises Sanchez
Wow what can I say, its been exactly 1 year ago when I purchased my 2010 nissan maxima from JDM. I Travel From Wisconsin To Virginia On a Plane Just To Go And Make The Purchased. The Process Was Great And The Staff Was Awesome. A Lot Of People Ask Me Why Did I Travel So Far To Purchased a Vehicle? Because Of The Great Reviews and Great Comments. I Drove My Nissan Maxima Back Home It Took Me 13 Hours to Get Back To Wisconsin. But I Promise You Guys It Was worth it. JDM You Guys Rock. Looking Forward To Make Another Purchased Soon.
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August 2025 by Alex Calderon
Ghosted me when I inquired about vehicle.
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July 2025 by Bao Nguyen
bought a 2018 Honda accord 3-4 months ago for a grad gift and still been having emissions problems since the day I bought it tried coming back 1 week, 2 weeks, 3 weeks after and was told nothing can be done, no wonder why they said this car has been sitting on the lot for a bit.
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July 2025 by Pat Kuckertz
They were very accommodating for me. I was buying the car remotely and asked if they would hold it for me for a few weeks. Once I got to the dealership they brought it over to a service shop to do a pre-buy inspection.
