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February 2024 by Rebekah Steele (Grub)
Bought four skeins of same color and were different dye lot
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February 2024 by L L
Customer service was excellent. Everybody was so helpful.
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November 2023 by Sandra Wilson
RUDE customer service except for 1 employee that went above and beyond. I'd mention her name but unfortunately I didn't get it. She is what customer service is about! To her, thank you! I would suggest a staff meeting on how your other employees should treat customers because it's severely lacking!
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November 2023 by Hollye Brown
Usually, I’m a huge fan. Today, I was on a knee scooter. I never realized how handicap unfriendly the store is. Even the chairs at the pattern tables were gone. The aisles were packed and unmanageable.
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October 2023 by Learntoshare More
I needed 2 yds of a fabric. When she measured it was 2 yds and 1 inch. She asked if I wanted the inch. Thought it ridiculous to cut off 2 inch, so she charged me $.33. Seriously? That's why I avoid this greedy store.
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July 2023 by William Suggs
Was in the store when it was empty, the staff would not help me until I took a number (I was the only customer in the store), then they refused a courtesy cut on the fabric I purchased. The worst service I have ever gotten in any Joann Fabrics store in 30 years.
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July 2023 by Jack Zalewski
Is My Quilts and Pillows and My Face Masks and Napkins and Hand Towels and Eye Masks Are in Stock?
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May 2023 by vanessa johnson
The worst store I've been to, I ordered fabric online, three yards to be exact, when I took it back and told the manager that it wasn't all there she said well what you wanna do? I said I would like my yards that I paid for, her attitude was nasty from the beginning. It was a inconvenient for me, I ask the manager how would I be compensated for the inconvenience she said there's nothing she could do but give a coupon that's already on the app.DONT SHOP HERE THEY ARE NOT CUSTOMER SERVICE FRIENDLY
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May 2023 by Hayley Zinser
I frequent this location in particular way more than id like to admit, and have never had one unpleasant experience. Incredibly friendly and helpful staff, even on the busier times i've visited and have had to wait i've always received fantastic service.
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March 2023 by Anthony Wise
Alaina did the most fantastic work on a custom piece I brought to her.I would highly recommend their framing department!Thanks Alaina!
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March 2023 by Sharon
My cashier Grace is amazing!! Her positive bubbly attitude and helpfulness made my day!! Great customer service!!
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March 2023 by MK Thick-fil-a
Love the store, they are super helpful and they have lots of things, so go get some!!
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December 2022 by Melissa G.
So many cute Christmas items!! Shelves were well stocked and there seemed to be enough staff to help everyone.
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November 2022 by Patricia Dye
The music is way too loud. The aisles are crowded... need organization. The cashier was super sweet.
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November 2022 by Nancy Stone
Went with a friend to do curbside pick up. Employee was very nice and quick with bringing orders out.
