Kleen Scene Laundry has received mixed reviews from its customers. While many appreciate the cleanliness and quality of the washers and dryers, some have reported negative experiences with the staff. The facility is noted for its excellent wash and fold service, which many customers find helpful, especially those with busy schedules. The environment is often described as clean and welcoming, with a helpful attendant who provides great customer service. However, there are complaints about rudeness from some staff members, particularly regarding service and interactions with customers. One reviewer mentioned a negative experience with an older staff member, emphasizing a lack of friendliness and poor customer service. In contrast, another staff member, described as having a great personality, is praised for making the experience enjoyable. Overall, Kleen Scene Laundry offers a range of services and a generally positive atmosphere, though customer service can vary significantly. The laundromat is a top choice in the region for those looking for quality laundry services, but it may be best to visit when the more friendly staff members are working.
Staff is always helpful, ready to jump in if needed. Ginger is the best I have ever seen in this type of setting she speaks to everyone and truly gives it the country home feel. She genuinely cares about her job and the people that walk in and out of her doors.
February 2024
Great customer service. I called to make sure they were open due to the snow. I didn’t get an answer but a few moments later I got a return call!
December 2023
Cute little laundromat. Its eclectic and clean and the associates are very nice
