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September 2023 by Nagy Máté
This company is an absolute joke! Placed an order online to avoid all human errors on their end, and to avoid wasting 30 mins on the phone. They still managed to screw up!! Customer service is non existent! I kept calling to figure out when my stuff will finally show up? They kept lying for days saying the driver running behind. After 5 days of waiting they said my order does not even exist and had to manually put in the system again. Guess what? That order never showed up either!! I'm done with KSI! Messed up our shop schedule and put us 9 days behind. Bunch of careless incompetent people.
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July 2023 by New Again Auto Repair
The accounting department's phone line is nothing more than a ringback simulator
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April 2023 by Anthony Covell
I’ve never been here but one of their work vans almost just killed me on I-66 because the driver was going 100 and weaving in and out of traffic.
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January 2022 by Douglas Auto Body
Nice autoparts
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October 2021 by joe
what a joke company 0 customer service it will take 2-3 days to deliver your parts if you are lucky, management sucks, no return on parts, i suggest use empire auto parts or microfit auto part way better same day delivery.I would never buy from them again.
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May 2021 by Bith Asth R
5 star service, very helpful & professional. I've dealt with many sales reps & Reifa is the best rep I've had in the past 2 years as a parts manager at FCC. I won't deal with anyone else, period.
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May 2021 by edward squire
Very bad timing picking up parts and bad employee attitude
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February 2021 by Nanjemoy Maryland
Very nice people and business and they sell exact fit body parts and radiators as well. You CANNOT beat the prices they have to offer even EBAY is more expensive than KSI!
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December 2020 by jose ortiz
what a joke company 0 customer service it will take 2-3 days to deliver your parts if you are lucky, management sucks, no return on parts, i suggest use empire auto parts or microfit auto part way better same day delivery.I would never buy from them again.
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September 2020 by Nano Us
Good prices
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August 2020 by sam beyen
horrible customer service..
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August 2020 by Kibbee Green
We have all the collision parts you need to repair your vehicle...
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August 2019 by Freddy Rodriguez
This place was great a couple months ago. I loved KSI. It was GREAT! - Ordered ONE SINGLE part from ANNA, told her I would be down to pick it up in about an hour. Well i showed up 3 hrs after to give them plenty of time to pull the item of the self. I get there. They didn't EVEN HAVE THE PART IN STOCK!! Anna didnt do her job right. It's really sad how a couple of lazy individuals bring a company down but everything starts in management. THEY DON'T CARE ABOUT THE CUSTOMERS - This is a sinking ship. Good luck.
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July 2019 by Dennis Clowser
Very professional and knowledgeable. Reasonable prices for great quality parts.
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June 2019 by murtaza mostamandi
Please read all review before dealing with this company . It has been three months that this company going down to drain . Every time you order parts 10 to 15 minutes on hold . Last Wednesday I order parts about 9 piece on Friday I only got two. Called the office 10 mites wait the told me I am getting the parts on Monday morning called on Monday afternoon two times and left a massage for Paula supposed to be in-charge never return my call. Call back Tuesday morning I was able to talk to Paula she told me I don't have any parts showing coming to me . I try to explain to her it looks like she did not care and blame others. She suppose to be the Manager or In charge . Was a customer for 8 years . I will take my business somewhere else .
