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March 2024 by Freddy Nunez
This place is never open. It's 5 25 and the gates are down.
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January 2024 by Heather
I've tried to call about an order multiple times. They do not answer the phone. They also dont email back.
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December 2023 by Jennifer DeCerbo
I went by there today at 1:15.. they were not open.... they were supposed to open at 11, I believe. Everytime I try to buy something they are always closed during their open hours.
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October 2023 by LaShann Brown
Husband and I walk in the store. My husband spoke to the guy. He spoke back THE END. NO anything I can help you with, something I help you look for. Nothing! No assistance what so ever. Other customers came in , he didn't bother to greet or offer assistance either. Maybe this is standard operations. Idk I dont shop in LIDS. My husband does.
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October 2023 by Eddie Jones
Great customer service, The manager AJ/Aulbrey was very helpful. If I ever go bald I plan on buying every hat in the store from Aulbrey. I highly recommend buying all your hat needs from this location, especially if you’re suffering from thinning hair or a receding hairline. You can easily cover up your insecurities with stylish head wear from L.I.D.S ( Letting Insecurities Die Stylishly).
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August 2023 by Cyber Seal
Service here used to suck, but AJ and his crew have really turned things around. AJ and his crew provide professional and reliable service.A great place to get hats, jerseys and talk about sports.
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August 2023 by K M
Good selection of hats, but the service and the system they use for you to purchase the items is mostly done off of a cellphone. If one person is in front of you, expect to wait ten minutes for them to finally finish checking them out. I had to go to chic fila to get change because they couldn't break it and then when coming back, the employee still had to walk over to two other stores to find change because was chic fila gave me still wasn't the proper bills he needed. I had to come back and return the hat I bought (as a gift) because it did not fit and again was in the store for 20-30 mins trying to exchange the hat but was given hesitation due to the fact I did not have a receipt.... Of course I didn't, I barely left with a bag the first time, from all the confusion on trying to find change for a $30.00 hat. If you don't have anything to do and need to kill some time. Buy a Lid here
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August 2023 by Evelyn Solano
It’s Friday evening, we stopped by and we see the sign so we go to another store. 15 minutes had passed we come back and still gate closed. We sat outside of the store on the bench waiting for the associate to come back and nothing. My son was looking for something in particular so we waited 30 min and no one showed up. Disappointing
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June 2023 by Rob K.
I went there for a hat, because It is something I love so I went and could not choose which one I want. There is so many great options!!!
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April 2023 by Tom Fenton
This store is never ever open when we visit this mall. We're always there within the opening times that are on Google and on the kids website but it's always shut. All other stores in the mall are open but this never is. I only buy 2-3 hats a year but have taken my business to a competitor now.
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January 2023 by Daniel “Danny'” Debets
Got my new hat.. prices are higher caddies cause
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January 2023 by michael valerio
Most common size hat were all sold out (size 7) great selection and friendly worker.
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December 2022 by maiasmom1
Called the store several times to find out if they had an item before driving the 40 minutes it takes to get there, only to have the phone ring and ring and then the call rejected. I would call back and the phone would then ring 1-2 times and hang up! Just ridiculous! I will do business elsewhere.
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October 2022 by James Covington
Unbelievable. I waited until noon for them to open. The employee opened the gate, put out a sign, then locked the store up again. I like Lids' products, but it isn't worth making 3 or 4 trips to the mall only to hope they felt like opening up today.
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October 2022 by Ed Helmsdale
Tried 3 times to go to this location. Closed every time. Yesterday, I actually caught them with the gate up, but when I went inside I was told "we're closed." This was a half hour before their listed closing time.