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January 2024 by Tiffannie Carey
The staff was friendly, very professional, and straight to the point. When I asked a question, it was answered and suggestions given. Thank you for servicing my vehicle.
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January 2024 by Sherwin Aoelua
I’ve been bringing my vehicles here ever since I moved to the area back in 2018. I always have nothing but the best when it comes to customer satisfaction here. I am no stranger with vehicles nor am I uncomfortable fixing them but when I don’t have time to work on them I love bringing them here because they always fix the problem that I am already aware of and they never try to add extra things to my visit when not needed. I’ve dealt with Mr George Moerman many times who is always looking out for my best interests and always being honest with me and the problems that my vehicles are having. Recently dealt with Paul Eatmon and he treated me with the exact same respect and great customer service. I HIGHLY recommend this place to everyone and if I could give this place and their employees 10 stars I definitely would. Thank you all for for everything you do, I really appreciate you guys!!!
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January 2024 by Brad Reeser
George was great! Free WiFi in the waiting room is very nice. Also, they had great inventory and were able to get my tires to the shop same day.
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December 2023 by Nate Emery
Squeezed me in and worked around my odd schedule for the day. Ensured I was out on time. Understanding and generous customer service. I've been coming here since 2008 and despite being a chain, it always feels like a neighborhood mechanic's place. I've noticed they are courteous with all customers and do not assume you are mechanically/technically inclined. They are often outside in the parking lot listening to their customers and also explaining the service.
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December 2023 by Devin Karnes
Helped me out by giving me some coolant after my car suddenly started overheating. Charged me nothing. Great customer service. If I lived here I'd use them
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November 2023 by Natalie Satuloff
Great experience getting a new set of tires. Excellent customer service and ready exactly when promised.
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October 2023 by D Nicole
The staff at Mr. Tire on Sebring Dr were amazing! They answered all my questions, were honest, knowledgeable, kind and fast. I highly recommend.
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September 2023 by Ginny Sutherland
These guys were so helpful and honest! I will only be coming here from now on! ?Update....these guys saved my car! Thank you so much for fitting me in when I had an emergency!
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August 2023 by Abbee Schrickel-Sempkowski
After running over a piece of metal right before heading onto I-95 (and 300 miles from home!), these guys got me into their shop right before they closed. Took care of me, even ran out twice to check the tire size and the license plate number!! This place was the nicest and most understanding tire shop in the area!!
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August 2023 by Samuel huff
Was loosing psi on interstate 95. Pulled in patched tire in 30 mins. Fast and friendly.
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June 2023 by emma leach
DO NOT TAKE YOUR VEHICLE HERE. Took my car here for simple oil change and they did not put my car back together correctly. When I brought it back the worker was rude and told me there was nothing they can do.
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May 2023 by Anne Lewis
We were on our 3rd day of driving from FL to NY and we had a tire that was giving us problems inflating at a local gas station. When we explained our situation, the gentleman checked the tire, then had us pull in and checked all the tires for us and had us on our way in just a few minutes. Wonderful place, with a wonderful person who helped 2 weary travelers make it home safe.
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May 2023 by Robert Bates
Went in about 50 min before closing to inquire about an oil change. I was told it was 50 min before close. I told the receptionist not a problem then he goes on to explain that my truck requires more time to do because he would need the alignment jack. I said no problem and walked out.It just seems odd that you would offer a closing time before trying to earn a potential new customer's business. In customer service, you should always offer an alternative time for service. It's rude to tell anyone what time you close because it would appear that you care more about leaving on time than taking care of your customers.
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April 2023 by Charles Brenner
Take your vehicle anywhere but here. The customer service is terrible and apparently Mr Tire does not know how to keep a tire from coming off that they install. My son had a tire replaced here and it fell off and it ripped off all the wheel studs as well. Luckily no one was hurt. The insurance person from Mr Tire came out and looked at it, and said there was no sign of the truck hitting anything and would be back in touch by Monday. Still no word from them and we called the branch back the tire was wrongly installed at and they said they probably wouldn’t cover it and hung up the phone. Customer service skills are terrible. I will be passing the word around to never take your vehicle here.
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April 2023 by Frank Zarzour
George was like a long time neighbor helping out a pal. He discovered a dangerous loose bolt on my break pads caliper totally unrelated to the excellent repair he did on my starter. Fixed it at no charge. Good guy good service.
