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July 2022 by Linda F.
I've been banking at another military credit union who recently changed their name. In comparison, Navy Federal makes that CU look like a child's piggy bank. The Navy Federal app is great and not glitchy like the other CU. I feel that Navy Federal has put more money into on-line security and is more on the ball generally. Plus, everyone is always friendly when I go into a branch.
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January 2022 by Google user
Everyone is extremely helpful!
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June 2021 by Sanahas K.
I've been a member since 2015 and I've been to many locations. I give this location an A+. Shoutout to Trevor Galvin. He's very helpful, knowledgeable and has an awesome personality. In terms of COVID: Everyone was wearing masks, social distancing and kept seats and tables sanitized.
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June 2021 by Suzy
Everyone is extremely helpful!
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November 2020 by Marina P.
We have been baking with them for a very long time. The employees are nice, specially in person. Over the phone not all of them are as nice. I'm just thinking that when NFCU was a small institution it was amazing! Now they are not as good as they used to be. The APR's are higher than USAA or NWFCU on loans. The APY on their certificates are lower that other institutions savings acts. We have been talking and slowly opening other accounts with other institutions. I hope NFCU realize this and go back in the way they used to be
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June 2019 by Mary S.
I love navy federal credit union when I signing up for new accounts but when I signed up for a recent account due to faxing problem my account was not set up with in the 3-5 business days. I came in today to complete some business transactions and the Jessica took care of the situation and provided excellent customer service. I definitely appreciate it.
