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March 2024 by Marion “Momma J” Johnson
Always friendly and helpful.
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February 2024 by Terrence Wright
Beautiful experience ??
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February 2024 by Sarah Palmer
I recently refinanced my car here because I have a limited income and my insurance rate was increasing. They didn’t tell me that when I refinance my car that my gap insurance coverage would go away. So not only did my monthly payment only go down a few dollars but I now have to purchase gap insurance again. So, I didn’t save at all but instead now having to pay more. I wish I would have been told. I’m so unhappy about this situation and considering they’re also in the news because it was found that they discriminated against blacks who were trying to get a mortgage, I am very disappointed in Navy Federal.
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December 2023 by Corey King
Clean environment, friendly, and helpful staff.
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October 2023 by Anthony Stevens
Very unprofessional no one working there with any sort of sense
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September 2023 by Chris Brazil
Have had very good service and business with Navy Fed so far. Hope to keep it that way. They are very helpful.
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August 2023 by Jeremiah Watson
Extremely upset about the current situation. I deposited my check and they said it would take a day for me to see it in my account it’s been three. This is ridiculous if I were to cash it I would have gotten it immediately.
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December 2022 by Final Boss
Absolutely horrible experience today not only was I disrespected and addressed about my situation in the lobby and not even allowed to have my debit card that I had to get reissued and told to visit the branch building to pick up. They claim to follow policy but break policy. If I do get access again I'll remove my money and never bank with them again.
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September 2022 by De Jackson
Awesome service met with smiles and thanked me for my service.
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July 2022 by Linda F.
I've been banking at another military credit union who recently changed their name. In comparison, Navy Federal makes that CU look like a child's piggy bank. The Navy Federal app is great and not glitchy like the other CU. I feel that Navy Federal has put more money into on-line security and is more on the ball generally. Plus, everyone is always friendly when I go into a branch.
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July 2022 by Edward Homendy
Friendly helping staff.
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April 2022 by Rita Cole
I love NFCU overall! My complaint is with this one in particular. The wait time in the drive thru is utterly ridiculous! Every time I come, they average almost 8 minutes per car. REALLY! SMH.... It can't be that everyone has multiple transactions all the time!!!
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March 2022 by OMAR MD
Professional and great customer service ?
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February 2022 by Samkelo Masuku
Knowing Mrs Anita has been a blessing to Me, my family and friends, there's no disputing the fact that she is the best account manager ever. I just made another withdrawal few weeks ago, it was so great this is really an opportunity knowing you wow friends I can't be so selfish enough to enjoy this blessing alone you can always contact her directly so she can help you too. She is ready to show you how you can trade and make profit, I'm a living testimony I invested $1000 and I got my profit today after 5 days trade I made a withdrawals of 16,600 as my profit in return wow I'm so happy believe me friends it works 100%. try her and see the blessing contact her today
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September 2021 by Heather Irvin
Jonathon is a great employee! Every time we go in, he is very polite and helpful. He helps to expedite the process so we don't have to wait so long. This guy deserves a raise.
