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October 2024 by itisbria
During my experience at the Vetco Clinic this past weekend I was able to get my Doberman's vaccine updates at an affordable price with a vaccine package that I have been getting yearly now. The staff is always professional, the tech's are very friendly and the prices for all the packages are affordable as well as the discount for his heartworm medicine was appreciated.
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July 2024 by bervelina mathurin
It's a great place with a clean environment. Staff was friendly and courteous and the service was excellent would recommend to all
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March 2024 by Maria Vila
It was okay. A lot of confusion for a first time customer, at the desk was no direction or guidance, overall poor customer service, the place was not clean.
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November 2023 by Robin Corbin
Everything was quick and easy. Very good prices.
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June 2023 by Sheri C.
Not a single employee to help after 20 mins waiting. The guy who appeared to have been working in the fish department walked off right when we arrived. Thanks for sending our business elsewhere Petco
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May 2023 by Ralph H.
We go to the grooming here and Maggie grooms our little dogs. The prices have gone up around 30 dollars since a year ago. It cost around 80 dollars to groom each, but Maggie does a excellent job and we trust her with our dogs. We have been coming to Maggie for a years. As for her grooming we give that 5 stars.
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September 2022 by Amber Frost
They cancelled my appointment late af, and it’s impossible to get in contact with them. I’m going to Tractor and Supply, they have a health wellness center for animals!
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July 2022 by April F.
if i could give 0 i would. some of the rudest workers i have ever came across in my life. older white woman with orange hair and a younger white man with brown short hair. the way they treat people for asking a question or needing insight is insane. you work at petco. humble yourselves man. were there to give the store you work for money, you're just as regular as your customers. i will never shop at this location again. again, you work at petco at your old a** age, trying to rudely educate people on s*** we already know. let that sink and do better
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July 2022 by Rick R.
I will not shop I'm those store in the future. I returned a dead fish and was told no proof of sale no return. I told th I paid by credit card but they can't check the card. I buy fish, food, dog food and fish filters every monthno longer. This is not a buyer friendly store
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March 2022 by Spotsy M.
Very poor experience! My husband took our daughter to get a goldfish. We have a 14 gallon tank, filtered, cleaned and conditioned regularly. We had 3 small goldfish for a long time and one recently died after the power outage. Tried to purchase a new one and the sales associate REFUSED to sell him a 30¢ goldfish. She said it our tank was too small (!!??!!) and it would be cruel and stressful to add another fish to the tank. Hubby said to her it was "just a goldfish, it'll be fine" and she said "I'm appalled that you would speak that way about it, that's why you shouldn't have any." Hubby said he was "appalled that you would treat a customer like this." When he asked if she would sell it to him to feed to another fish, she acknowledged she would. But yet she still refused to sell him one for my daughter. She insisted he leave the store. Mind you, their tanks have like 50 fish in them. He asked for a manager who also refused and asked him to leave the store. In front of our 7 year old daughter. That's fine. We won't give them another cent. Ever. And neither should you.
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February 2022 by John P.
A Mr. Kyle (Cashier) was extremely rude to me and showed a lack of respect for customers. I just pointed out a simple issue that needed to be cleaned up and his response was he had materials ready for me to do it instead of him. He then proceeded to argue with me back-and-forth on how he doesn't want to clean or do anything related to his job. Overall a terrible experience at this business and location.
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January 2022 by Martha C.
I'm giving them a bad rating here because after my experience, they actually sent me a review survey and this is what I wrote Bad advice killed my fish So I purchased a saltwater angelfish with a little eye irritation to which the fish sales lady kindly gave me a discount and showed me what to purchase to treat its eye. I brought the fish home, acclimated it, then treated it. He died the next day. SOL, no warranty on saltwater fish. $60 down the tubes, just like the fish ;( Here is what they emailed me.... See pic What unprofessional, unethical way to do business. Hey morons, that's what surveys are for. I guess only positive feedback is acceptable.
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January 2022 by E M
They cancelled my appointment late af, and it’s impossible to get in contact with them. I’m going to Tractor and Supply, they have a health wellness center for animals!
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May 2021 by A. F.
We have never had good experiences here. This time a male customer tried to cut in line in front of me and a couple of other ladies. As soon as the register became free the same man bypassed all the customers ignoring that we were even standing in line. We all said something to him but he ignored us. When I reached the register I told Kyle, the cashier, how rude that customer was and that even he knew I was next in line. Kyle had the nerve to say with an attitude that "maybe I should've been paying better attention", in front of my children. Wow...thanks for correcting me in front of my children, Kyle. I was only telling you the customer was rude. Won't be returning.
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April 2021 by Heidi P.
Don't ever get fish here. Night worker is a hoarder who won't let you buy anything. Asking too many questions for less than a dollar a fish. Ended up doing business elsewhere. Second time I tried to go here. Will continue to shop at other stores beyond this one.
