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April 2024 by Mary B.
I am a volunteer who checks in on our rescue cats in the adoption area. The pet care crew at this store is top notch. They are very helpful when I show up and clearly care about the cats. They update me on any behavioral, emotional, or health issues the've observed. I often see them snuggling and sweet talking while feeding and cleaning cages. So please be patient with the employees. They are there for the same reason you are. They love animals.
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February 2024 by Michael Marsh
Shrimp, catfish and snails. My betta is happy ?
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February 2024 by Cadence Thompson
Always love going here! The cashier was so sweet and awesome! I wish I got their name!
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February 2024 by Bee Gee
Nice and clean with all your pet needs. I was able to find some very good deals at this location, in some cases cheaper than Walmart! My cat loves all the things I bought her! Thank you I will be back
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February 2024 by Kristen King
I need a prarie dog
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February 2024 by Matt Sanderson
Great staff at this location! This is not my usual store and they didn’t have the dog chews I normally get, so I decided to ask an associate what her recommendation would be for a long lasting chew for powerful chewers. She gave me her honest opinion based on what her experiences were and then asked over the mic for more recommendations. You don’t see people like that much anymore. Everyone has to act like they know it all or they just don’t care, but that is not the case at all here. Both of my dogs loved the chews I purchased based off of their recommendation so thank you ladies!
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February 2024 by Natascha Green
Used Banfield. Surgery for my dog went wonderfully and she’s doing well.
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February 2024 by Cynthia
Good assortment of items. Healthy pets. Merchandise a little pricey
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December 2023 by Larry W.
I usually don't post on her, but this is the last straw with PetSmart at this location. This store is managed poorly. Half the employees are rude or just don't care. Went today for pictures with Santa for my 18 month old German Shepherd. The Santa was so disengaged, tried handling him/her the leash and they wouldn't even attempt to bring my dog closer. My Shepherd not once growled, barked or jumped on them. All he was doing was sniffing and checking out the soot. The employee assisting doesn't even know how to take pictures, most of the pictures taken were off center. Than a employee in a red shirt brought a dog over from either the adoption event or the Vet area, didn't believe in personal space when it comes to other dogs, and than rushed herself and the dog up to Santa for a pic even though I was yet done. Luckily my dog is pretty good around other dogs or there could have been a problem cause the employee just was not paying attention. I no longer take my Shepherd to the groomers here, last time I tried to take him, not even 30 minutes after dropping him off they call me and say for his safety and there's they can't bath/brush cause he wouldn't let them. Found a private groomer near by and found out some things on common practices with this particular store either they would some times try blowing out a pet first before bathing them which at times gets the pets worked up, or put them straight into a kennel for long periods of time before bathing them. What's the purpose of an appointment if you're not taking my dog right away. Thou the groomer I found is a bit more expensive, worth it with how they treat my shepherd who now enjoys his groomer visits. The owner started there career at Pet Smart so have firsthand knowledge of the inability to properly care for the pet. Only good experience at this store has been the training. Julie is excellent and caring with your pets and makes sure that both the dog and owner understand the task set before them. This store needs to get with it, they are slowly declining like most of the stores at Central Park. Definitely will not be going here next Xmas.
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December 2023 by jess cook
We take our pup Tex to PetSmart to get groomed and they do a fabulous job. Tex can be very anxious at times but while he's being groomed he's calm and relaxed.
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August 2023 by Claudia Barnes
Had an emergency visit to the Banfield Hospital portion of PetSmart. Both áreas were clean and the staff I interacted with were pleasant, helpful and knowledgeable.
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August 2023 by Lucia Villegas
We started taking our dog to grooming here less than a year ago than we moved here. About 2 weeks ago, our dog lost a nail because they left it too long... now, 2 weeks later, she has the same problem with another nail, when she hasn't had a problem like this in all of her life. PetSmart covered the first doctor visit but this second one they will not.
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August 2023 by Janine MJoi
I have been taking my dog there for a little less than a year. Chelsea ALWAYS cleans his face and cuts the hair on his body the same. Short, everywhere but his ears and tail.His tear gland goo is always caked on. Today, Cassie apparently didn't know how to groom him. I'm upset. I took him back in and said his face is dirty, and the guy there said that she tried to get it clean but she couldn't. What the H was she using?I paid for the pkg deal. I live out in the country, so it's not like I can just stick him in the car and run over there so they can do what they were supposed to do in the first place.Yes yes, he's cuter with the fur left on top of his head, but he's NEVER done that way. He's supposed to come out looking like a Chihuahua.I'm upset, to put it mildly.
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August 2023 by Nick
Always clean and seem to have a good variety of what your pets will need.
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July 2023 by Sophia Wormley
They are excellent love the grooming department