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April 2024 by Evelyn lee
This place is the place to go, if you are looking to sell your clothes, shoes, purses, etc!The staff is super friendly! They were kind and patient with me.They are fair on prices!I should have never gone to Clothes Mentor, before I tried going here.To be quite frank, these stores don’t even compare. One is absolutely, an all around good experience…the other shouldn’t even be in business!Thanks Plato’s closet! I’ll be back! :)
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December 2023 by Candi Hare
A waste of time and effort really. I brought in a huge bag of clothing and this is how it was returned to me. Why do I have to bring everything in nicely folded and they're allowed to just throw my name brand clothing back in the bag this way when they're finished??!! I'll definitely be going to clothes mentor instead, they have manners and they don't just throw your stuff around like this...
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November 2023 by Lissa Dalmau
For what it is, a resale shop I find it fair. It's listed on their website what they are looking for and how much there expected payout is. Before you try selling to them, browse the store and do the math. Would you be interested in getting roughly $3 for a pair of jeans you haven't worn in 6 months? You can use the payout to shop the store. As a mom with teens, great way to clear out their closets and reinvest it into new cl0thes or shoes.
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August 2023 by Shannon Turner
Boy, oh boy. I would leave zero stars if I could.My partner and I stopped in here after dinner at 820 today. It was his first time thrift shopping, and we had planned to keep it limited to 30 minutes. The goal was to find his pants/shorts size and then choose a few items in his size. My partner dislikes browsing, so we wanted to make it a quick trip.Right from the start, I sensed an issue when the staff loudly announced that they would be closing in 35 minutes. It seemed oddly specific. Shortly after, we heard another employee ask the town crier to make another announcement, and he did so at 30 minutes, adding that the fitting rooms would close in 15. This was followed by repeated fitting room closure announcements at 10 minutes and 5 minutes.At this point, it was only 845. My partner felt rushed and pressured the entire time because he was the only one trying on clothes and the staff was hollering at him every 5 minutes. He hurriedly picked one pair of pants and headed to the checkout counter.The employee at the counter muttered something about the registers not working and said we'd have to wait for them to be fixed. So I started browsing the sunglasses right by the register.I think she had expected us to leave because she suddenly changed her attitude and asked me rudely if I intended to purchase the sunglasses or anything else. I bought the pair I had in my hands, along with my partner's totally mediocre pants, and then we left.As we were leaving, I noticed what I had thought was a smudge on my sunglasses turned out to be damage to the lens.We get it. The store closes at 9. That doesn't meant your customers deserve rude and pushy service during the entire preceding hour.Avoid this dumpster fire of entitlement. The staff has no idea what customer service is. #customerserviceisdead
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August 2023 by Kristina
The people doing the buying have absolutely no idea what they are talking about. Passed on a pair of Jordan’s worn once because they thought they were fake but we bought them from the Jordan’s website a year ago. They only buy things from friends and people they know and then make up reasons they can’t buy other peoples stuff
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June 2023 by Nicole Fitzpatrick
I had a great experience today! All of the people working there were professional and friendly. They bought almost everything I brought into sell. I will definitely be back!
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June 2023 by Nati Quiroz
The person she didn't want to take the payment because she say it was close the store already and it was exactly 9:00 p.m.
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June 2023 by Andrea Rocha
First time ever, went to platos to sell my stuff after cleaning my closet, they didn’t accept anything of my things, claiming that they were only accepting summer stuff. Really? I had few dresses and purses and shoes.
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April 2023 by Lacey Smith
Took in a large basket of clothes, stuff less than a few months old. They didn’t even look through 1/4 of the basket. Told me “everything is over 12 months old”. They will buy shoes that are well over their life span but not clothes that have never been wore or that are extremely lightly used that are name brand? Cool. Definitely don’t recommend wasting your time selling things here.
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April 2023 by Vanessa M
This place is the worse do not waste your time. They hire some rude girls who act like they work at LOUIS VUITTON STORE. They forgot they are selling used clothes. Keep your position and be nice to people. They are racist towards foreigners KEEP THAT IN MIND
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April 2023 by Patricia Bloomquist
Basically a rip off! Took 10 items out of 60+... paid me $ 37. Took the higher end and never showed me which pieces. Figured it out after returning home. Never do business with them.
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January 2023 by Erika Logan
Ok, I talked trash when I walked in about the trendy, young styles one usually finds here. And the clothes are youngish. However, I did find some cute jeans, a top, 3 pairs of decent shoes as well as, 2 purses. I had a good experience. Staff was nice
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October 2022 by Melu Family Life Health Ministries
They discriminate! They said it was old styles. They said they only take teenager clothes. My things were not old or old people clothing. The ladies there are clearly discriminating.
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September 2022 by Love G.
Kelly Smith "the owner " called me she was unprofessional & very unpleasant. (Just like her manager & other staff)Did not ask me what was going on etc.. Obviously believed her Caucasian employees. But anyway I'm banned from the store Bcz of the transgender boy with glasses.. It's crazy... I'm alright with it tho. You will be hearing from some powerful agencies!! 9373052556 (You can tell it's racism with this store) No not pulling the race card.. it's definitely Tru. I didn't deal with certain employees Bcz of it!!.. Try the other locations!!
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September 2022 by Erin Smith
Rude Staff. The second I walked in I was given attitude and they made fun of my items when I walked away… they’ll take boardwalk SPRAY PAINTED shirts but won’t take brand new Levi shorts… never coming back again!!!