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February 2024 by Kristan M.
My husband and I came in a few weeks ago looking for new bedroom furniture for the house we just moved into. Vince was not only super helpful but also very knowledgeable about all of the different brands and it helped us when choosing which set to go with. We didn't decide that day, but Vince was kind enough to give us his personal contact info so that when we came by the next day, he was ready to help us again. We even decided to get a mattress! Delivery guys were very efficient and nice as well! We highly recommend the professional service at Powell's and can't say enough great things about Vince!
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November 2023 by Jennifer M.
We recently bought a reclining sectional. Upon arriving to the store, we were greeted by Vince. Vince was extremely helpful and very knowledgeable about the different options that were options for our living room. He was patient and didn't push us to buy anything. Vince was very accommodating, allowing me to take pillows and try to recreate my style with the different sectional options. The sectional is very comfortable and a great fit for our living room. We would recommend Powell's and we plan to purchase our next furniture needs at Powell's.
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October 2023 by Ben C.
A year ago bought a couch and paid it off with Wells Fargo which is who they use to finance furniture. Have a large credit limit with WF so I went in to price a bed. Well, it was as if I didn't have the WF acct at all. Told I had to put down 20% plus the delivery charge and taxes - not using the WF card but out of pocket. The first experience waiting 2 months for a delivery wasn't bad enough, now this whole brand new customer treatment all over again. Thanks but no thanks. I'll take my business elsewhere. Ridiculous in this economy that businesses operate like this. So afraid someone will cancel on them. Just insane. Out the door walked over $2K plus the salesperson got offended that I dare question this. Adios.
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October 2023 by Mikayla Pritchett
My fiancé and I recently bought a sectional from Powell's. It was a great experience from beginning to end. Vince, our salesman, was absolutely phenomenal! He made the buying process so simple and stress fee! The delivery drivers were also top-notch. They were prompt, professional, and respectful of our home. We will definitely be back for future purchases!
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October 2023 by Sonya Mills-Harvey
Great professional service with plenty of industry knowledge and personal care. Everyone made me feel like I was the only customer in the store even the owner. The day my furniture was delivered was no different; very courteous gentlemen and patient. They went the extra mile to ensure the mirror was protected and stored safely since I decided not to have it attached to the dresser.Thank you for making me feel at home!Sonya
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October 2023 by Irene Z
I recently bought a dining table here. It looks gorgeous and match our decor. The quality is top-notch. It’s sturdy, and well-craft. Delivery was prompt and hassle-free. I highly recommend Powell’s Furniture. I couldn’t be more satisfied with my purchase!
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September 2023 by Virginia Harrell
They treat you like family. From the time you walk in, clear up to when your furniture is being delivered and then some. I’m only 5’3” and their delivery guys came out the next day to lower my bed to to make life easier for this 60 yr old vertically challenged women. They made you feel like they were truly glad to do it for me. I have to say that I’ve never enjoyed shopping as much as I did with Powell’s Furniture.
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September 2023 by Theresa Thomason
We had the best furniture buying experience today! We contacted Danielle in advance, and she did research and was prepared to show us exactly what we were looking for. She is very pleasant and knowledgeable. We will definitely go back to Powell’s for any furniture needs in the future. Thank you, Danielle for making it an outstanding experience! Mark & Theresa
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August 2023 by Eric O
We have been using Powell's for about four years now and couldn't be happier with the quality and service we receive. We have bought several furniture pieces from them and also ordered a nice book case that we are very happy with it.Due to severe health issues, I can no longer sleep in a bed I have to sleep in a recliner so we purchased a top of the line power recliner about six months ago and it has been a blessing to me. The delivery staff is also wonderful to deal with and kind and respectful. We have also had to have the service gentleman come out to fix a scratched item (I apologize I forgot your name) and he was very pleasant to deal with.The best furniture store in Spotsylvania County for sure.Update: 8/23/23- Had a beautiful mahogany dining table and buffet delivered today. Last year we bought another HomeStretch powered recliner (best recliners I have ever owned), another recliner the year before. We love Powell’s; the products, the customer service, all exceptional.
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August 2023 by Jennifer Fertig
I went to the store in Fredericksburg knowing exactly what I wanted. Was greeted by a very nice gentleman to assist me. He took me directly to the display of that model. It wasn't the color but I was able to get a feel for it. He provided all the details of the item. Assured me the quality was top notch. I was ready to place the order. He was already on the phone to make sure it was available. But it wasn't. He saved me the time and aggravation of placing the order and then being disappointed weeks later. After cruising the showroom for a bit longer I settled on a new grouping. The order was placed without any delay. I also love the policy that I didn't have pay 100% until my order is ready for delivery. Now the wait is on. 2 to 4 week from now I'll have my two recliners.Thank you!
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August 2023 by Stephanie Allison
Danielle is such a pleasure to work with. Her customer service is outstanding. Danielle understood my needs and concerns, making recommendations along the way. Ultimately Danielle helped my husband and I select an amazing living room set which we will enjoy for many years to come. Danielle, side note I may be returning for the swivel chair :) thank you for the suggestion.
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August 2023 by Heather D
So happy we stopped to check out Powell’s Furniture! Beverly was wonderful - helpful in every way but not pushy or overbearing. We ended up purchasing a reclining sofa and dining table. Delivery was quick and polite. Would highly recommend!
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August 2023 by Craig Wilson
We love Powell’s Furniture and we’ve been purchasing furniture from them for over 20 years. Powell’s carries excellent furniture that you can count on lasting for many many years. I still own every piece we’ve purchase and there all still in great condition and will be for years to come.Their staff is the best from Mr Powell himself, to David Richardson the store manager, Donna in processing to the outstanding delivery drivers who are super professional and courteous.
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August 2023 by Nicholas Burger
We had a great experience at Powell’s! We were in need of a sofa and ottoman for a small space and we were able to find the perfect piece. Danielle showed us several options and helped us land on the right piece. After a few iterations of selecting fabrics we choose a great option that we are so happy with. I would recommend Powell’s to anyone looking for furniture for their home.
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June 2023 by The Erpman
Powells and Mavin came thru for us, beyond what we expected. When the dining set was delivered the table top had several rough spots and the color was much darker than in the showroom and did not match the chairs. After inspection and without really any argument (which I was prepared for), they ordered a replacement top, delivered and installed. Finish is very smooth and stain now matches the chairs. Beautiful! Their team is great to work with.
