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January 2024 by Michael Fields
I can’t thank Jason enough for his tireless effort in quickly procuring a replacement CPAP machine. He really went above and beyond and I am extremely grateful.
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December 2023 by Michael Meier
3rd CPAP machine in 15 years. Fred communicated the new machine attributes and went through the menu's. Done in 30 minutes. Painless.
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April 2023 by Rebecca A Shipp
I met w/Janelle today regarding setting up my new sleep apnea machine. She was great! Informative, experienced, very thorough and patient. She has first hand knowledge as she also utilizes a machine and I found that to be very helpfull. Awesome job, Janelle! I appreciate your time and knowledge.
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April 2023 by Candice
Anna R. was great! Very professional, patient, knowledgeable, and friendly; stopping periodically to check if I had any questions. Anna put my mind at ease, and I've been using (and LOVING) my PAP therapy for the last week and a half. Thanks, Anna!!!
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December 2022 by Janie Zehring
The lady therapist that helped me with my set up was very helpful and did a great job getting me started and helping me feel comfortable with my machine. I believe her name was Janelle. She was great! Thank you
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November 2022 by K Wright
Outstanding Patient "Care" Service today by Therapist, Fred Bishop! He was very informative in providing demonstrations of the equipment features and its accessories, along with an App set-up. Mr. Bishop also listened and answered my many questions and was very patient, knowledgeable and kind. Thank you for you VALUED service!
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November 2021 by Steve Phifer
I spoke with Janelle Rolstad, she was very informative and thoroughly explained using my new Bi-PAP machine, the Dream Mapper app, and Quality DME's resupply process. Janelle answered all my questions and explained the benefits of the device. Excellent customer service. Using GoToMeeting for our virtual appointment was an effective use of our time.
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November 2019 by Troy Sullivan
First off I have to say getting this Cpap machine has been a life changer! And the help I have got at Quality DME has been fantastic. My first visit was with Fred and he really helped me understand the machine and to get it all set up he was great! After about 2 months I started having some issues with my mask just not fitting properly and I called and made an appointment with Andy at the Fredericksburg office. What a great help he was, he really took the time to help me find the right mask he noticed how my mask did not fit my face exactly how it should and gave me another style mask to try, it worked perfect! Now I sleep through the night without getting woke up by the headgear. Thanks to all of you at Quality DME each person I've dealt with has been awesome!
