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July 2024 by L S
Excellent system of scheduling appointments on line and in the office, very efficient. The staff you have working at the Cosner Corner location are just amazing. They are very caring and go out of their way to make the experience the best possible. The young lady that drew my blood was truly the best. Every visit I make there she is consistently at the top of her profession. Quest is definitely the best at what they do and I give them my highest endorsement!!!!!
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June 2024 by Toya Chill
Booked an appointment online with no issues. I received a text with a link to check in once I arrived. Checked in once I arrived and was promptly seen as soon as I walked in. The tech was super friendly and helpful with my lab paperwork as my doctor didn’t have the right information, but she got it squared away. I would highly recommend this location!!
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June 2024 by Webb Calendar
The woman working was kind, patient and handled the lobby full of people all by herself with grace. She was fast, but not stressed, she was engaging but thorough with her job. I felt completely at ease. This was an excellent employee who really seemed to enjoy her job.
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June 2024 by Mike Anderson
The phlebotomist was very knowledgeable and good at her job and courteous.
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June 2024 by Rayetta Stuewe
Quick, easy and pleasant nurse.
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May 2024 by Susan Rutherford
Clinician made my visit painless and very quick. Consider me very pleased with my visit.
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May 2024 by L Watson
I had an appointment. I checked in online and had minimal wait time once inside. The technician was friendly and professional.
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May 2024 by Amanda F
It was easy and fast.
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February 2024 by Laura Canaday
Horrible way just to set an appointment. I DON’T know how to read my orders for bloodwork !! I was told that my Dr only ordered a urine test when in actuality he ordered bloodwork too but your staff didn’t pull the whole order. My dr even checked with his staff to make sure that they whole order was sent. I heard him check with them. His nurse suggested that I use Lab Corp because Quest staff does this quite often
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August 2023 by Brian Hughes
Automated message is horrible and no FAX number provided.
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August 2023 by Tori Jan
, went for a blood test, had a good experience here.
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March 2023 by Dwan Barnes Gaines
It really is a shame that there is no "LIVE" person to answer phone calls at the Spotsylvania location, as an automated system does not answer all questions.I was able to speak with a person at the Care Way location, but the Spotsylvania office was the office I needed to reach. The person at the Care Way location was very helpful and I was appreciative that she answered the phone. I did inquire at the Spotsy location about this and I was told that they did away with secretaries since COVID. This is absolutely something that needs to be reinstated as customer service matters.
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January 2023 by Kimberly Richardson
We tried to make an appointment several times by phone, no one ever answered. The on line option to schedule was not working properly.We decided to go there since they opened at 7 but they still had doors locked at 830. There were two other people waiting to get in. It wasn't until a woman knocked loudly at the door and someone came and unlocked it. Two employees were there but no one greeted us. They looked at us but didn't help until another patient figured out there was a self check in. This is ther poorest service I have ever experienced.
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December 2022 by Tori Kai
, went for a blood test, had a good experience here.
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November 2022 by Lillian Jade
Went to get bloodwork done for my pregnancy and they messed up and put that I was having twins. Freaking out i tried calling to get answers. Literally impossible to call the people that actually work there and the customer support isn't avaliable till after 8am. they were absolutely no help. The only thing that they could do was resend me the results I already had. I ended up needing to call my obgyn who confirmed that I'm only having one baby. DONT GO HERE UNLESS YOU WANT INCORRECT RESULTS
