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January 2024 by Jake Barber
Took several weeks to complete what should have been a quick job. I wouldn't have been annoyed at that, especially given the holidays, but their time estimates completely inaccurate even a single time. They had the car for 23 days, and on multiple occasions over the past 14, they'd said the car "Should be ready tomorrow afternoon or the next morning".If you have them work on your car, count on it taking much longer than reasonable. Staff was friendly for the most part. Wouldn't return.
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December 2023 by Jessica Jenkins
Had my 2020 Cadillac XT4 hit by a huge deer, my insurance company brought me here. The shop did an amazing job! My car runs just like new, if not better. It was a lot of damage and they handled it all pretty well even though all 11 parts needed for my car were on back order, they still did a phenomenal job. The paint job is just like factory work (tri coat white pearl) and they even took the time to clean my car once finished. Thank you!!!
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November 2023 by Nona
Exceptional Service at Suburban Auto Body - 10/5 StarsOur experience with Progress Insurance was nothing short of stressful, thanks to their unprofessional adjusters. However, Suburban Auto Body truly stood out. They remained composed while we were dealing with the chaos of our accident, and their work on our van was nothing short of remarkable.The vehicle emerged from their shop in impeccable condition, with paint so flawless that it seemed untouched by the accident. It was hard to believe that any repairs, replacements, or damage had ever occurred. The consistency of dealing with the same person at Suburban Auto throughout our case was a major plus, as it ensured smooth communication.In addition, we're delighted to share a before-and-after comparison, which speaks volumes about the quality of their work. Sergio, thank you for your exceptional service! You've earned our highest recommendation.
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November 2023 by A. Nuno
Exceptional Service and Immaculate Results! ?????Suburban Auto Body deserves more than 5 stars for their outstanding work and professionalism. Despite a stressful situation with unprofessional Progressive adjusters, they kept their cool and delivered impeccable results. Our van looks as good as new, with flawless paintwork that makes it seem like the accident never happened. The continuity of dealing with the same person, Sergio, made the experience even better. Check out our before and after photos – the difference is incredible! Thank you, Sergio, and the entire team at Suburban Auto Body for your top-notch service!
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October 2023 by Jacolby Washington
front fender got backed into by a truck, they did a good job fixing it and were accurate in the timeline when I could get my car back on the road
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September 2023 by Blaine Boldur
Did a great job on my Toyota, thank you. Looks brand new
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August 2023 by Miguel Galvez
They did not clean the mess they left after working with your car. My car was returned super dusty! horrible!
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August 2023 by Bradley P.
Couldn't be more pleased! Back my Caddy into a mailbox post and they had the best price and the work is outstanding, they even washed it!
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May 2023 by Laura Rodriguez
We are extremely happy with the repair on our Honda! Sergio took the time to talk with us, explaining what parts needed to be replaced, and what to expect. Staff were all courteous and professional. Great experience. We highly recommend Suburban Auto. Thank you.
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April 2023 by Travis Reed
After doing a bunch of research I chose Suburban Autobody in Fredericksburg. From the start they were very understanding and responsive! I always pleased with the quality of work they completed and how they stuck to their timeline. Highly recommend them to anyone.
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April 2023 by MBC music beards chilling
Do not take your vehicle there…. It’s an absolute joke and the worst decision I have ever made if I could give them negative 100 stars I would !!!!!Service: Body & Trim
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April 2023 by Autry H.
Dented my car going through the garage door. they did a great job repairing the dent and matching the 20-year-old color that I am now scheduling my second car for repair with them.
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February 2023 by Kevin Carlson
Called and asked about an estimate. Was told to bring it by after 8am to have it done. When I get there they can’t do it because it wasn’t an on the fly estimate. They do a different estimate for insurance. That’s all fine but why didn’t you say that when I called? It Doesn’t excuse rude behavior. I tried to bring them business, but they acted t like they didn’t want it and I do not condone rude behavior. Take your business else where.
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February 2023 by Jennai Stewart
I am very pleased with how my car looks and they didn't take long to repair it. They also detailed my car. Very satisfied.
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January 2023 by Becky Mcdaniel
Absolutely the best body repair shop I'm town! I've been taking our vehicles here for many years and they have always been kind, helpful and respectful.Very clean and comfortable waiting room.I just cannot emphasize enough how nice and helpful the staff is and the work they do is astonishing!
