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September 2023 by Jessica Garcia
My husband and I dreaded having to come into a cell store and buy new phones. We've had the worst experiences the last couple of times until last weekend. Lupe was the best. She didn't push anything upon us and was so pleasant. She was honest about our deal and let us know that we had a good one. I didn't get the gentleman's name at the counter, but he was cheerful and pleasant as well. Every other t-mobile store should use this store as an example of how to lead and deal with customers.
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September 2023 by Jolinda Hill
I went to this TMobile location with several phone issues, Lupita greeted me with a smile and the most polite and vigorous personality. She helped me with all of my concerns, issues and problems with my phone.Goooo Lupita!!
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September 2023 by gloria scott
Lupita Escobar was absolutely the most wonderful employee I have ever come across with T mobile. She is an asset to your business.
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April 2023 by Erica Tapparo
Went in to switch providers, get a new iPhone, keep same phone numbers, apply discounts, etc. and Ciara was incredibly helpful and patient with all we needed to do! She was knowledgeable, and explained everything so well. Her customer service is 10/10 and she made sure everything we needed was taken care of. Cannot say enough good things! Definitely recommending to friends and family.
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April 2023 by Juan carlos Apaza
(Translated by Google) Albana and Lupita are very good and fast.(Original)Albana y lupita son muy buenas y rapidas.
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March 2023 by Brosnan Rogers I
Everything I come in here it's a minimum of an hour wait before I can be assisted. Yeah I get the greeting but that's about it. Waiting an hour to purchase a phone case? One rep sitting in the lobby SMH. TRASH. Stay away from this location.
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February 2023 by Brosnan Rogers
Everything I come in here it's a minimum of an hour wait before I can be assisted. Yeah I get the greeting but that's about it. Waiting an hour to purchase a phone case? One rep sitting in the lobby SMH. TRASH. Stay away from this location.
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February 2023 by LAWRENCE CLARK JR
Wasn't very helpful. Had to go to a different location.
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January 2023 by ana rodriguez
Had the absolute best customer service ! All my questions were answered and I felt heard when I asked the million questions I tend to ask . Thank you for all your help Albana I’ll definitely come by again for my upgrade next time !
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January 2023 by Emely Escobar
Lupita was very helpful and professional & made my switch over super easy!!
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January 2023 by Javi R
Lupita was an amazing help, overall had an amazing experience here and will come back for future help and questions
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January 2023 by Danny Ramirez
Lupita was very knowledgeable, and very helpful made the process very easy. Everyone needs to go to her!!
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January 2023 by Bryant DeLeon
Went in looking to switch from Simple to T-Mobile and I was DREADING the experience. Its always a hassle... BUT Lupita made the experience so flawless and easy; a quick couple questions , filled the form out and I was on the way. She made me feel like an existing customer and was very professional and courteous. She not only answered all my questions , but she made sure I was satisfied before I got out and left. 5/5.
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January 2023 by Vanessa Fernandez
Five stars are not enough to show how helpful/amazing the team was at this new location! I was welcomed and assisted immediately as I walked through the door by Albana! Huge S/O to her for getting my family and I swapped from AT&T to T-mobile, saving me TONS on my brand new phones and bill! ???????? She was so kind and patient, walked me through the entire process and answered all my questions! Highly recommend this new store. All my praise! Will return for future releases and upgrades. A million thanks Albana and team!
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January 2023 by David Escobar
(Translated by Google) Very good service, the store is very clean and new. Thanks for the help of Miss Lupita.(Original)Muy buen servicio, la tienda esta bien limpia y nueva. Gracias por la ayuda de la señorita Lupita.
