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March 2024 by Bianca D.
I very much enjoyed my shopping experience with Fatima! She did not make us feel pressured once, gave us time to look on our own without following. Then she spent some time with us, making great recommendations when we felt overwhelmed. We felt as if she was in our corner, helping pick what worked best for us & our lifestyle. I highly recommend coming here & working with her! The store itself was gorgeous & very clean. I will definitely be coming back when it's time for my next room to tackle!
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December 2023 by Miss C.
Highly recommend Trivett's Furniture. I was in need of a bedroom set for my newly purchased home & noticed the sign and Christmas display in front of the store. Decided to stop in and check them out. Glad I did. They offered a plethora of unique options to choose from (unlike the cookie cutter options of the competition), financing options, and delivery. My sales representative, Julie M., provided excellent service. She was friendly, attentive to my needs, and had gone above and beyond by calling on her day off to address questions regarding the bedroom suite and its availability. I will visit Trivett's in the near future.
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November 2023 by LaTanja M.
Joe was exceptional. He greeted us with a warm smile and a firm handshake. We were looking for a mattress and provided him the specifics and we had purchased what we wanted within 30 minutes. Payment for purchase took longer than expected, but we weren't in a hurry.
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October 2023 by Ashley Slemp
Cristian was very patient with us as we chose the right office furniture for our new space. He answered every question and made multiple changes as needed without appearing irritated. He was a pleasure to work with. In the office, Sherry was kind and helpful. It is a pleasure to support a local business. I recommend Trivets for your next furniture purchase without hesitation.
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October 2023 by Lilac Pearls
Joe was amazing and gave us wonderful customer service and honest advice. He stayed late to help us pick our furniture pieces. Would definitely return to this store due to his professionalism. He was very patient, attentive, and went above and beyond to ensure I was satisfied with my choice. The manger (Shannon) was also very friendly and and provide exceptional customer service!and provided exceptional customer service
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September 2023 by Dina Vales
I had a great experience shopping for a sofa at Trivett’s Furniture. DJ’s service was top notch. He introduced himself and then gave me time to look around. When I was ready, he was there to assist. I am very happy with my purchase. I highly recommend DJ for excellent customer service!
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September 2023 by Maritza Lizama
We had an excellent customer experience with Shannon. She was friendly, knowledgeable, and never pushy. She even made our kids feel welcomed. We really liked the quality and options. Best of all, it's a local family owned business, which we prefer to support. Highly recommend Trivett's.
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September 2023 by Sara White
Great experience at Trivett’s. Joe was very kind and helpful. He was not pushy about making a sale and was very accommodating of my requests to see different fabrics or furniture pieces together. He tried to get us the best deal possible. Would highly recommend.
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September 2023 by Serghei Dianov
Had the best experience at this Labor Day weekend. Shannon and DJ helped to choose what I need , they were so patient and shoed all possible options I can get. I feeler very good at the store, everyone are so friendly and helpful. Will definitely be back when I will need more furniture.
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September 2023 by Aaron M.
We really enjoyed working with Julie when choosing a new sectional. She was friendly, personable but not at all pushy. We ended up with a new sectional and tables for our family room. We are very pleased.
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September 2023 by Jamie D.
Quality of service was superb. Walked out with 2 different pieces of furniture. Ask for Shannon, you won't be disappointed and will be happy to return!
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September 2023 by Jodi C.
The team at Trivett's was so helpful , friendly and professional it made my decision to purchase from them a "no brainer". Tina and Shannon helped me pick the perfect fabrics and I could not be happier with my choices. Thank you Trivett's team I will be back!
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August 2023 by Stacie Babbel
So excited for our new bed and mattress! Price range was fantastic. Glad we got to work with DJ. He gave us space to look around without interrupting, but was knowledgeable and intuitive.
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August 2023 by Brandy Holt
Spur of the moment I popped onto Ashley furniture today. Was not expecting to find exactly what I wanted but in the first 2 minutes I did!! Shortly after that the salesman Jael approached me. He was professional, answered all of my questions, gave me options and was very good with his customer service! I highly recommended anyone in the market for furniture, go see him! He’s the one off Broad in Richmond’
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August 2023 by Linda Corn
DJ is a true gift to Trivett's! Great personality and not pushy! No hard sale which was really appreciated! Helped us get exactly what we wanted. Awesome guy!