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April 2024 by Sherry Payne
Great branch and great associates
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March 2024 by Phyllis Carey
I tell this young lady was sooo sweet, respectful and very helpful. She made my visit so easy and and calming
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February 2024 by Eric Rickard
“Consumer Financial Protection Bureau orders Atlantic Union Bank to pay 6.2 million for illegal overdraft harvesting”. Look it up. Enough said.
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January 2024 by John Manuel
Leah Schaefer was the best at helping me and showed her professionalism ***** the world need more people like her
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February 2023 by Dianna Green
Leah has been at this bank & branch for many years. She is professional, helpful, and does her duties well. Always smiling and thorough in what she does. Thank you Leah!
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September 2022 by Joan Niderberg
I had an issue caused by the bank & reached out to this branch for help & left messages. They didn’t return my calls. I had wonderful service from the Harrisons Crossing Branch & was very happy with Atlantic Union Bank, now I am very disappointed! The customer service is lacking.
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April 2022 by Tammy Munsee
Darlene Jones and her team are to be commended for the outstanding service they provide every time I go into their branch. I was trying to accomplish a business task the other day, things were not going as I had planned. Darlene stepped up to the plate and graciously helped achieve my goal. Darlene thank you for your professionalism.
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January 2021 by Rhonda Trahern
This is the best bank. I use it for personal and business. Always a helpful staff.
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December 2020 by Working ForYou (2Bfree)
I just wanted to share how the Manager, Darlene Jones was so helpful, kind, and amazing! Ms. Jones went beyond her job requirements to help me with account-bank issues.Ms. Jones made me feel like family with her assistance. Even got me water to drink. Another employee helped me with my service dog.I highly recommend the personal, exceptional service, I received at this branch.Thank you for hiring such kind, and extremely efficient, employees, that care about their clients.
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December 2020 by Working ForYou
I just wanted to share how the Manager, Darlene Jones was so helpful, kind, and amazing! Ms. Jones went beyond her job requirements to help me with account-bank issues.Ms. Jones made me feel like family with her assistance. Even got me water to drink. Another employee helped me with my service dog.I highly recommend the personal, exceptional service, I received at this branch.Thank you for hiring such kind, and extremely efficient, employees, that care about their clients.
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October 2020 by ritesh_a agrawal
Extremely unprofessional, useless, corrupt people.Applied for a HELOC refi, Branch Manager Darlene Jones said property will require full appraisal to have the requested HELOC amount approved. I said sure, let me think and followed up as I had more questions such as what if property appraised for more than I what I thought its worth, then does the requested $ amount go up etc etc.Called the bank so many times and always her secretary or someone picked up. Requested the secretary to pass on the message and requested a call back. no response to none of the voice mails left. Today, after 2 months, I get a mail saying that 'income is insufficient'. I am like this is pure nonsense, unbelievable and unacceptable behavior.Please do not go to this bank or this branch or have Darlene Jones work on your loan file.
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July 2020 by Carrie Jerman
Beth helped me today over the phone and is very sweet, courteous and helpful. I have worked with this bank for quite a few years and have never had a bad encounter. Love them.
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June 2020 by Carmen perreault
Have had a horrible experience at this bank. Very unprofessional people working at this bank and company!
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November 2019 by Deborah Ruocco
I got there at 6:08 bank is closed. Wrong hours on website. Website states 7pm
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September 2019 by Caroline F
The whole staff there is so kind and efficient. Carolyn helped me twice this year, and I am so grateful to her and this branch. Thank you so much for your hard work.
