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February 2024 by Karen Precivale
I will give 5 stars to Helio Gomez. He is very friendly and professional. I brought other clients to this branch because of Helio, but the mananger she is like a robot. When Helio is not there. Its look like a cliente is not welcome there. She really doesn't have customer service skills. ?
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August 2023 by Wendy Hart
The staff is always attentive and ready to help. The wait is never long to get anything done!
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June 2023 by Brandon M
Locaiton is super unprofessional, after 25 minute in the drive through windows and trying to give me 7k in all 20’s. The sellers objection was a need money for payroll for clients. Hostile, negligent, unprofessional, would be the three best words to describe Courthouse Road branch . Sticking with wells for my business checking, I can at least get my money out. Hello Gomez as a branch assistant manager was more focused on being reactive, instead of proactive.Will be closing this joke of a bank
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February 2022 by Frederick Farnham
20 years behind the times. I had a debit that I was unknowingly responsible for and they canceled my debit card automatically without giving me the choice to contact the merchant for a refund.Consequently 4 of my automatically debited monthly bills were also canceled. It's been a horrible experience calling all 4 accounts and listening to ridiculous phone menus to reset my payments. They can't print new debit cards on site so I had to go 12 days without any cash or debit card. Pitiful.All the other banks in town can print a new card immediately.
