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March 2024 by Anna Geracoulis
Please go somewhere else…. I have never heard so much condescension from people in my life…. 30 minutes behind schedule I had to leave my passport appointment because I had other obligations…. typical government establishment haha.
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March 2024 by Dvant carr
Horrible service.
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March 2024 by Jacob Peyton
Mail is constantly delivered to the wrong address. Packages say they are delivered and never are. Worst post office ever used
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March 2024 by JORDAN RHOADES
Have called over 25 times at multiple times of the day and still no answer
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March 2024 by Daniel Huff
Never have people cared less about their job
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March 2024 by David Garrison
Surely there must be an electrician in Fredericksburg. That would fix this buildings, little electrical plug or remove it. Or something cause it just looks dangerous. And it's are United States Postal Service. Indeed are too busy because they work so hard and don't have enough help.. But this is saying something we could all pitch out and make things look nicer and not have to pay for it except for it should be free if you just want something to be more pretty if you think you can better it. Why don't you just do it for them so anyways, you have this blinking light that's Going Out in front of the Post Office. It looks like a horror film and then you have the American Flag of the United States flying dark right here because the light on on the outside of the building. The light up the flag Pole. It's not on so it's dark and there's no light on it. It looks like a horror film
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December 2023 by Maia L
Absolute WORST service ever. I had a missing package of medicine lost 7 days ago. Went in to this USPS twice last week and was told someone can search the boxes and put it in my mailbox. I made 10+ calls and requests online. Still don’t have it. Went in tonight for my third time the lady said they aren’t allowed to search boxes except for the box immediately above below and next to my mailbox. They refused to do anything elseThe only person there who deserves 5 stars in the worker near DogwoodDrive at 6:15. He immediately located my package in the wrong mailbox that was in fact in my apt complex sitting here for a week. Brought to my door and was super friendly.Everyone at the local USPs on princess Anne were rude and unhelpful
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December 2023 by O Wiggins
The mail carrier that delivers our mail in Royal Oaks has decided to stop delivering our mail because she has to get out of her vehicle to put the mail in the mail box. I have limited parking and I park in front of my house as far away from the box as possible without overlapping the neighbors driveway. We find this unacceptable and a dereliction of the postal services duty to US residents. I receive an email every morning showing the mail that is being delivered. Although your carrier drove right past our mailbox. This needs to be resolved immediately.
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December 2023 by Jasmin Chavez
I definitely do not recommend this place to anyone, Where is the manager I wonder?they do not respect the fact that you have a scheduled appointment. I had an appointment for my baby and when I arrived they told me that they would not attend to me and they are not friendly at all, if they do not like the work they should look for another one who does perform it with kindness
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December 2023 by Mk382
This branch only hires people with downs syndrome, which I can respect bc they need jobs too, but at least have one employee that doesn't have downs syndrome. That's all I'm asking....
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November 2023 by Kristi Riley
I never had any problems with this post office. Our mail guy, Cortez, is friendly and always on time. No complaints here.
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October 2023 by Fam H.
This isn't the first time I've either observed or experienced rude, unprofessional behavior by the passport/desk clerk (Sharon). Once I heard her tell a customer who didn't quite get some forms right that, "Reading is fundamental!" in a loud, insulting voice. Just one example. She has yelled at me in the lobby before. I've been told she's just rude to everyone, but that's not OK, all right? Everyone else at the Fred main post office is really helpful and pleasant. This type of nasty behavior wouldn't be tolerated anywhere else, at least for long. Maybe this lady needs some mental help.FIle a USPS complaint: usa.gov/postal-service-c…
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September 2023 by Ana
This post office routinely loses packages and avoids accountability. You have to call in to the main post office number and file a ticket to get anything to happen. My most recent ticket, which I had to reopen because they closed it, was met with a postal carrier from this location calling and telling my significant other that "we were rude" for reopening a ticket for an item that never arrived. When I called to reopen the ticket, the person on the other end agreed that a ticket should not be closed if a package is not found. The Richmond location has vocalized that it was going to investigate because so many packages get lost here.
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August 2023 by Nicholas Sebring
The Fredericksburg post office is extremely disappointing. Our office has not received mail for over a week, and when I addressed the issue with the post office, they showed no concern whatsoever. Additionally, a majority of the front desk staff members are both inefficient and consistently rude. I would estimate that only about 60% of the mail processed by that post office reaches its intended recipients.
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August 2023 by Velinda C.
Why do we have mail carriers if they are not going to pick up your outgoing mail? The regular lady we have does a great job but the subs are worthless! They need to hire people that don't mind taking the extra step to walk up to your box even if they have no mail for you.