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April 2024 by carlettia hayes
I love my furniture the sales people were so curteous and kind. Ms winsome was awesome
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April 2024 by Michael Hodson
Completely enjoyed the transaction. Regina Thomas was very knowledgeable and professional. Excellent service. Thank you, Regina
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April 2024 by FlamingLips79
Regina was awesome with our purchase!
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April 2024 by Shahira
Regina is an amazing woman. She helped me a lot with finding all my favorite things I want ❤️
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April 2024 by Cody Kilpatrick
Larry was great! He made our couch buying experience amazing! 10/10 would reccomend!
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April 2024 by Becca Rose
Furniture is good , store and sales team is great, but there delivery process made me never want to go there again. They changed my date so I could receive everything at once, then they only brought half and damaged 2 of the item and didn’t hook up the recliner, so that still doesn’t work. Now I have 3 different delivery dates, they finally brought my dining room table but missing 2 chairs that now I have to stay home on Saturday and hope they actually bring them this time. They gave me a time frame so far on 2 different days and confirmed it with me a ridiculous number of times via phone email and text and then changed the time to and hour earlier the day before and the day of came an hour early, so I had people going to my house for them then had to have them go home while I scrambled to find a neighbor to go over.As far as the damaged items , there are 3 so far , and ea h require a different tech evaluation visit and each on a different date. So far my schedule has been tied up because of this delivery team and process about 7-8 times.I was happy about my new furniture but now I am not, it has been stressful , not to mention all the many phone calls involved and misinformation.I feel bad about having to leave this review because the people in store are so friendly, but I hope someone sees this and considers making a change, I didn’t even write all the issues in here .
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April 2024 by Rachel Raleigh
Amazing, caring, and sweet! She made the whole process quick and easy :)
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April 2024 by Georgette Givens
My 2nd purchase and experience with Mrs. Regina! She's the best and always deliver!
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April 2024 by Tracey Baker
Chante and Jeff were very helpful with our purchase today
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April 2024 by James Lamborn
Regina was amazing!
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April 2024 by Kimberly Searcy
Chante Brooks was extremely helpful to us today despite her rude colleague with long grey hair talking down to her. It made me feel uncomfortable. However, Chante remained professional and focused. My husband and I have been customers at Value City for a long timethere needs to be more people like Chante. I appreciated her courtesy and kindness. This 5 star review is specifically for Chante and her customer service.
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April 2024 by Stephanie S
Thank you Portia for your kindness during our furniture shopping! You helped us out very much. Satisfied customers here!
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April 2024 by Johnasia Logan
Larry approached us as we walked in and helped us with our purchase along with Betrice. It was great customer service and purchasing process went smoothly.
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April 2024 by Tip Toz
LARRY did a wonderful job!! Thank you!!
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April 2024 by Jesse Strean
Regina was super helpful in helping me and processing my order.
