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March 2024 by Guadalupe McGinn
I was assisted by Virginia, who was extremely detailed in her inspection of my wedding ring and found a chip on a diamond on the band. She was so pleasant and knowledgeable and explained the process of repair and what I could expect. She gave me peace of mind providing additional helpful tips for covering my wedding ring against other perils. She was so friendly, and offered a beautiful warm smile as she assisted me . She is a real asset to her team! Thank you!
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February 2024 by Sandra Kabeya
Maria was very lovely and welcoming. She helped find a matching rings for my fiance and I
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February 2024 by Jessica Jones
The store manager and Virginia are absolutely amazing
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January 2024 by Sheila Valenti
Best diamond store ever! Excellent customer service! Store manager Jennifer was super friendly and very helpful!
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December 2023 by Anthony Floyd
Very modest.
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December 2023 by Nathaniel Waiters
Very good
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December 2023 by Bruce Lowe
The staff handled a very difficult transaction that needed support from members, coworkers, and beyond (phone calls) not onsite to resolve the system not doing what is supposed too. They did not quit until my item that has been my to-do list for over two years due to an medical issue. They resolved it needles to say, while informing me along the way. This location and truthfully all other Zale's locations staff I've visit has always gone above and beyond customer service to me leaving with a smile.Happy holidays
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November 2023 by Andre Woods
My wife and I receive a warm welcoming from Jennifer. Her customer service was impeccable! She solved all of issues and brought our jewel back to life. I highly recommend she receive a promotion!
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October 2023 by L R
I would like to personally thank Glow & Virginia to their top tier customer service this morning. Virginia swiftly rectified a matter of my concern, All while Glow assisted me with a newly purchase. Together they managed to get me out of the store in a timely manner and I sure hope they’re both present on my next visit.
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October 2023 by Chloe Jenkins
Easiest shopping experience EVER! We walked right in and immediately met with the friendliest human ever, Glo! They were knowledgeable and really made our shopping experience for wedding bands seamless. Thank you again for your help!
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October 2023 by Travis Dean
I came in quite unclear of what I needed (purchasing for someone else). Virginia was super professional and amazing. She answered all my questions and explained in detail what the best choice would be. Customer service excellence.
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October 2023 by Anna Guitreau
Jennifer was the kindest and most patient Zales employee I’ve ever run across. She truly went above and beyond. The atmosphere of the store was phenomenal. Even when there were more customers than employees, both employees tried to address everyone’s concern
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October 2023 by Richard Snyder
This place scams people. “12 months interest free financing”. On a 925 dollar ring after full year they charged me $294.00 dollars. Then additionally every single month you’re charged 294.00 every month Intel you pay the ring off. Straight up SCAM!!!!
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September 2023 by jessi Lewis
It's okay, however I don't recommend ,their "cleaning" is subpar ,it comes with the vault rewards and is not the best although my rings looked brand new I did a better job at home with my bracelets.Also repairs will not add to your rewards which prevented my from getting the deal to make the purchase I wanted,was told to call customer service and it's impossible to actually get in contact with a real person. You'll just end up texting an agent.
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August 2023 by Danielle Elmore
Virginia went above and beyond to make sure that my jewelry was up-to-date with all of the inspections, and gave me multiple options for me to have my ring size. I can’t think her not to taking such great care of me, as well as some of my more precious pieces of jewelry that have not only money value to them, but the sentimental value behind them as well. She helped me find all of the paperwork and also gave me additional phone numbers to call to verify previous purchases from out of state and receipts to make sure that all of the paperwork was filed correctly.