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March 2025 by Roger Jenkins
I always try to deal with Nicole Clatterbuck when she is available. She is very pleasant, listens to my gripes but most of all is very knowledgeable of the insurance world and always answers my questions and offers suggestions.
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March 2025 by Kevin Kinsey
Friendly staff and very knowledgeable and took time to explain everything to me about my coverage!!!!
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March 2025 by Ron King
I have had businesses in multiple States and had grown accustomed to working with professionals. I had the Good Fortune to meet Bill Powers of State Farm Insurance. He takes pride in his business and his staff reflect his knowledge and professionalism. Bill is a seasoned veteran in the industry and I would highly recommend him to meet your business and insurance needs.
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August 2024 by Kevin Pullen
Very knowledgeable and helpful
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August 2024 by Bethany Fahnestock
I have been a client of Mr Powers for almost 10 years, and with State Farm since I started driving in 2002! My experience has always been wonderful. Mr Powers and his team are very friendly, helpful, and prompt with whatever I needed. You always hope that you won’t have to make insurance claims, but rest assured that if you do, it will be a smooth experience. Thank you, Mr Powers for being a great agent!
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August 2024 by xu duan
As a client insuring his house and vehicles with this Statefarm for over a decade, I recently visited its office to get a quote and pertinent information for the car of an elderly friend. My visits turned out - as expected - to be productive and extremely helpful. Dawn really spent a lot of time to locate the driver's information and driving records (I did not have the entirety of what was needed) and then made tailored suggestions for the friend's potential comparable insurance with Statefarm, which turned out having an about 10% better rate than his current insurer. Always helpful and efficient, this Statefarm and its staff JUST would NOT let one down!
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August 2024 by Tia Gibbs
Bill Powers State Farm agency is a top-notch firm and by far the best I've used over decades of driving. Everyone who answers the phone is knowledgeable, extraordinarily helpful, kind, and responsive. HIGHLY RECOMMEND!!!
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August 2024 by Brittany Perkins
I’ve been with State Farm for years but the agents at Bill Powers are so helpful. Whether over the phone, text or in person they have always been thorough about answering my questions and getting me the best rates!
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August 2024 by Joseph Pannazzo
I Have been a State Farm member for almost 2 years now & in the beginning I signed up because of the affordable price for insurance.
But what has retained my business is the good people at my local State Farm Agent in Front Royal ,Virginia ( Bill Powers Insurance Locale )
Dawn Smedley , in particular, has been a huge help handling all my questions ,wants and needs pertaining to my account. She has, as far as I am concerned, went above and beyond the call of duty helping me.
Dawn has helped & provided me last minute policy adjustments, changes on emergency situations, & she even personally reminds me each month when my bill is due , which is a great help to me.
Each and every time I needed Dawn's help she has provided it professionally, quickly and with understanding.
I can't say " Thank you " to her & Bill Powers, enough for all there help , patience, guidance and knowledge.No other agency has ever done what this agency and Dawn in particular has done for me.
Even though there are cheaper alternatives. I refuse to change agencies and because I would be losing more money in the long run without the personable experience I receive at this agency.
Joseph Pannazzo
Member since 2022
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July 2024 by Joe Sinclair
Don't look any further for an amazing experience with an insurance company. The service these folks provide is 100x better than any other insurance I've had. I've been a client for 5 years, have my auto, homeowners, and umbrella policies with these folks. I had a car catch on fire - they were there for me. I went through a tough divorce - they were there for me. I have random questions all the time about strategies from building an orchard to buying a second vehicle and guess what - they are ALWAYS there for me. I have a 4 year old that loves cars, we go into the office, they give him a calendar with classic cars. They're even there for my 4 year old. Shop no further, I'm an HR guy at a CPA firm and consider myself ethical and honest. I wouldn't lie to you and neither will these folks. Great prices, great options, great advice, great experience. LOVE these folks, they are like family at this point! :)
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July 2024 by Katelyn Bowers
I switched to State Farm almost 6 months ago. Sheree assisted me with the transition, which happened to be much smoother than I anticipated. Sheree has a wealth of knowledge and is responsive anytime I have questions about car insurance or homeowner’s insurance. I highly recommend reaching out to her directly if you are considering making the switch to State Farm.
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May 2024 by Charlie Brooks
Been with Bill for over 20 years. Excellent one-on-one service.
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February 2024 by Shawna Butler
Ever since I have switched to BillPowers State Farm, I have been exceptionally pleased. The staff goes above an beyond to help us with all our insurance needs!
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November 2023 by Nathan N
The team was helpful and friendly. They took care of my questions and ensured I was provided with the coverage needed and introduced me to a few new things that was an advantage for me to look at for insurance.
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September 2023 by j C
I haven't personally been to the insurance office, but my kids & I participated in their community Easter event! And it was great! We greatly appreciate that it was free & open to the public. There was music, egg hunts & face painting. The organization was slightly lacking & thus confusing. Only disappointing part was how rude & out of control some of the participating kids were--they snuck onto the pre-prepped egg hunt areas to "cheat" on locating the golden eggs! There was also an "all-age" group hunt at the end & the older kids were quite rude to the younger ones, running them over to get the most eggs. I used that group so my 3 kids could hunt together, but my toddler wasn't able to be very "safe" in that group. Perhaps a limit of kids in the groups? Not sure how to resolve these issues.
