Boost Mobile is praised for its helpful and friendly staff. Customers have highlighted their positive experiences with employees like Crystal, Katie, and Amber, who provide kind, patient, and professional service. Many appreciate the staff's willingness to go above and beyond, such as staying late to assist with issues. In contrast to online customer service, which some found lacking, the in-store experience is noted for its personal touch and effective problem-solving. Overall, Boost Mobile is recommended for its excellent customer support and attentive service, making it a preferred choice for phone-related needs.
Went here for a problem with my boyfriends phone and Crystal was working. She was so kind and helped us very well. She even stayed later than closing to help us.
November 2022
Spoke with Katie about my concerns, she was so kind, patient and explained what I needed to do in great detail. Thank you so very much. Very pleasant and professional!
September 2022
Went to get a new phone and Amber was very nice and helped me with everything I needed. Definitely different than my experience with other employees at this store. Thanks amber!
